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muhammadijaz495
Journeyman III

Problem with Rx 560 Screen Freez and then Black Screen

I've Rx 560 installed and it was working fine but for the last 2 days, it's causing problems. I usually surf the internet and after a few minutes or even hours my computer screen freezes and blackout. After a few seconds, it's all fine.

But today the blackout was a little longer and I had to restart the computer. 

I've tried uninstalling the older AMD software and reinstalling it but the problem is still there.

Is there someone to help me.

My system information:

OS Name Microsoft Windows 10 Pro
System Model 4351CW8
Processor Intel(R) Xeon(R) CPU E5-1620 v2 @ 3.70GHz, 3701 Mhz, 4 Core(s), 8 Logical Processor(s)
Installed Physical Memory (RAM) 16.0 GB
System Type x64-based PC




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2 Replies
muhammadijaz495
Journeyman III

Re: Problem with Rx 560 Screen Freez and then Black Screen

Can someone please help me with this?

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muhammadijaz495
Journeyman III

Re: Problem with Rx 560 Screen Freez and then Black Screen

I'm surprised to see how amazing this amd community is.

Literally, no one replied to my question but here I am to explain how I solved this issue.

I just typed my graphic card model and searched in google. It took me to the amd website. I selected Windows 10 and downloaded the driver in the 2nd row not in the first row.

It was pro software for a heavy workload and it did work for me.

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