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Processors

mroliveira
Journeyman III

Pc não da video

Comprei recentemente as peças pra montar um pc e dps de montando ele liga mas nao da video de maneira alguma nem mesmo pela placa de video, dps de algumas pesquisas eu descobri que precisava atualizar a bios para poder usar o processador Ryzen 32200g, queria saber se realmente é nescessario sendo que na caixa da placa mãe vem dizendo "Suporta AMD Ryzen Desktop 2000" 

Processador:  Ryzen 3 2200g

Placa mãe : a320m-k/br

memoria: 8gb dd4 corsair

Fonte: cx 550 corsair

placa de video: rx570

por favor alguem poderia me esclarecer essas duvidas e como resolver esse problema se a placa suporta o usb flashback ou se nescessito do boot kit da amd

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2 Replies

If the Motherboard's Box says it supports the Ryzen 3 2200g than it should mean it has the correct BIOS version installed.

Does the Motherboard Box show the BIOS version installed anywhere on the box or inside documents?

This is the correct BIOS Version that supports the Ryzen 3 2200g: PRIME A320M-K/BR Suporte CPU | Placas-mãe | ASUS Brasil 

Open a ASUS SUPPORT TICKET and send them your Motherboard's Serial Number. They will be able to tell you exactly what BIOS version your motherboard came with.

Here is ASUS SUPPORT Contact in Brazil: ASUS - Envie-nos um e-mail 

Do you have you Monitor cable connected to the RX 570 or the Motherboard's Video Outputs? 

Does your Monitor and Monitor Cable work with another computer?

What Trouble LEDs or Codes or BEEPS shows up when you power up the motherboard and it fails to BOOT up?

Is the CPU Cooler fan running when your power up?

But first check with ASUS SUPPORT BRAZIL to double check you have the correct BIOS Version installed, at least version 4801. Also at the same time explain why you need to know the Motherboard's BIOS version because the computer doesn't boot up with the Ryzen 3 installed.

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misterj
Big Boss

mroliveira, this is an English only forum.  Please re-post in English.  Thanks, John.

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