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fabian8
Journeyman III

No Answer to Mail - AMD Bootkit

Hey,

yesterday i wrote a E-Mail to ask for a AMD Bootkit, but I didn't get any response.

How long will it take to get a answer from the support?

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4 Replies
fabian8
Journeyman III

I forgot...my request number is: 8200825842

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gian
Journeyman III

I have the same problem bro. I wrote them 2 days ago and I still waiting...

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waltc
Miniboss

Contact your place of motherboard/cpu purchase as you did not buy it direct from AMD--they may have one on hand they can help you with, or make a relevant suggestion.  Basically, you should only need a bootkit in the event that the motherboard for the cpu you also purchased is not upgraded to the bios required to support your choice of cpu.  A decent seller should have sorted that for you before shipping out your order--won't hurt to check with them.  Assuming, of course, that you even know who they are...;)

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I contacted my reseller and he sent me to the motherboard company. Then I contacted the motherboard company and the sent me to AMD to update my Bios with the bootkit. And now I’m waiting to get a answer…

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