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Adept II

New Ryzen 5 2400g build crashes after video playback post waking from sleep

Hello all,

Firstly let me say that I love my new build (my second Ryzen 5 and personally/individually my 37th new AMD CPU - 6th running in my house ATM)!

I have an issue, though, and am not finding anything like it here, ASRock's forum or elsewhere via the Google machine...

Twice now after the system has come out of sleep I have had video/audio playback begin to stutter then the screen fills with snow/static and I have no choice but to reboot.  This happened to me with an NHL game stream last night and my wife watching a x264 video played back in VLC tonight.  From a reboot or cold boot the system plays everything fine.

Specs of the system:

Lian Li PC-A05FN

Corsair AX850 and RM650i

ASRock B350 Pro4 (latest BIOS - 4.70)

AMD Ryzen 5 2400G using the Wraith Spire (w/Noctua NT-H1 paste) from my R5 1600 box

CORSAIR Vengeance LPX 8GB (2 x 4GB) DDR4 3000 CMK8GX4M2B3000C15

Toshiba OCZ ARC 100 240GB SSD

Seagate BarraCuda 7200.12 ST31000528AS 1TB HDD


The OS installation was an upgrade from 64-bit 8.1 Pro to 10 Pro Build 16299 and has all the latest updates through April.  Formerly I had an ASRock A770DE+ and Phenom 1090T setup in this case with an XFX R9 280X.  Before upgrading the OS I uninstalled all AMD drivers from Programs and Features as well as ran the latest DDU.

After Ryzen'ing up the machine I installed the latest chipset driver (18.10_feb) and video driver for the 2400G (17.40.3701-feb12).

Things I've done thus far:

     After the first encounter (after the Sharks game mind you!) I removed the AX850 in favor of a new Corsair RM650i.

At this point I'd like see if I can get any feedback from the community before I start hacking and whacking.  The system is 100% stable running the following CPU/GPU benchmarks:


Prime95 (Blend)

S.T.A.L.K.E.R. - Call Of Pripyat Benchmark (Ultra Preset @ 1080P)

Unigine Heaven 4.0 (can't remember the settings I settled with - will update here if anyone wants to know)

Unigine Valley 1.0 (can't remember the settings I settled with - will update here if anyone wants to know)

Ideas anyone?

Message was edited by: Robert Elmore
Reason: forgot to list storage under the system specs.

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