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Processors

kyo56us
Journeyman III
‎06-21-2018 04:04 AM

Is there any way to check boot kit status ?

Hi,

Is there anyway to check boot kit status ? cause i send the email back,

but i am not sure if you guys receive it or did i send wrongly.

ticketno: 8200816110

Regards

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1 Solution
Matt_AMD
Community Manager
Community Manager
‎06-21-2018 04:32 AM

The information you have provided is being verified, this can take a few days, you will then receive additional updates via email.

View solution in original post

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2 Replies
Matt_AMD
Community Manager
Community Manager
‎06-21-2018 04:32 AM

The information you have provided is being verified, this can take a few days, you will then receive additional updates via email.

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kyo56us
In response to Matt_AMD
Journeyman III
‎06-22-2018 03:29 AM

Hi,

I have already submitted the pic of the ryzen chip in the last email but why are they asking for it again ?

I wasted 2 days of my time just waiting for a reply. and worst it is asking me to send something i have already done.

The tech side also ask me to take a picture of the box, which the support side told me a picture of the box is not sufficient, they require a picture of the actual chip.

Which is contradicting.

i just need a boot kit to get my motherboard update and it is like taking forever ! i really regretted going to team red.

Although the price wise is good but user like me need speedy and fast reply to problems.

Regards

Godwin

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