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miller
Journeyman III
Journeyman III

I have a 2700x that i cant boot on my Gigabyte ax370 gaming 5. WHAT TO DO????

2700X WITH GIGABYTE AX370 GAMING 5

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7 Replies
elstaci
Esteemed Contributor III

Re: I have a 2700x that i cant boot on my Gigabyte ax370 gaming 5. WHAT TO DO????

Need to get the latest BIOS from the Motherboard's Support Site that supports the new CPU.

Then you are going to need to request a AMD BOOT KIT to flash the new BIOS on your Motherboard. Unable to Boot New Desktop System Configured with AMD 2nd Generation Ryzen™ Desktop Processor, and A... .

In the above link it has a link to AMD RMA form for you to start the process to get a Boot kit: AMD Warranty Request Form

The AMD BOOT KIT provides a Ryzen that the motherboard supports thus you then are able to flash the new BIOS to the version that supports the new Ryzen CPU.

miller
Journeyman III
Journeyman III

Re: I have a 2700x that i cant boot on my Gigabyte ax370 gaming 5. WHAT TO DO????

But they only do it for ryzen Vega

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ray_m
Community Manager
Community Manager

Re: I have a 2700x that i cant boot on my Gigabyte ax370 gaming 5. WHAT TO DO????

Please refer to the link provided above.

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miller
Journeyman III
Journeyman III

Re: I have a 2700x that i cant boot on my Gigabyte ax370 gaming 5. WHAT TO DO????

Ok I have filled the form

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elstaci
Esteemed Contributor III

Re: I have a 2700x that i cant boot on my Gigabyte ax370 gaming 5. WHAT TO DO????

You need BIOS version F22 and up which supports your CPU on your motherboard: GA-AX370-Gaming 5 (rev. 1.0) | Motherboard - GIGABYTE U.S.A.

AMDRyzen 7 2700X8C/16T3.7GHz / 4.35GHz4MB16MBN/APinnacle Ridge12nmB2105WF22

Your Motherboard also supports Ryzen APU with Vega so the CPU from the AMD BOOT KIT would work on your Motherboard enough for you to update your BIOS to at least Version F22.

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miller
Journeyman III
Journeyman III

Re: I have a 2700x that i cant boot on my Gigabyte ax370 gaming 5. WHAT TO DO????

Ok

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elstaci
Esteemed Contributor III

Re: I have a 2700x that i cant boot on my Gigabyte ax370 gaming 5. WHAT TO DO????

If you have any problems from AMD Support, Post here immediately so that one of the AMD Forum's Moderators can take a look at the problem. This User has the same problem with the same CPU on a current thread: Why is the Ryzen 7 2700x not eligible for the boot kit loaner?

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