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buggieone
Journeyman III

How long does take to get an RMA responce?

 

I have never had to wait this long for a initial response on an RMA. I am without a computer until I get this resolved. THANKS

 

Dear Customer,

Your Service Request has been received and will be processed shortly. Depending on the nature of your inquiry, further automated messages with additional instructions might follow.

Service Request: {ticketno:[8201039615]}

We thank you for your patience.

Best regards,

AMD Global Customer Care

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1 Solution
DrKrules
Adept I

I initiated an RMA request 2 days ago and I'm also still waiting on a response from AMD.  After looking through other people's experiences it seems it's taking about a week for a reply.

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1 Reply
DrKrules
Adept I

I initiated an RMA request 2 days ago and I'm also still waiting on a response from AMD.  After looking through other people's experiences it seems it's taking about a week for a reply.