cancel
Showing results for 
Search instead for 
Did you mean: 

Processors

Highlighted
Journeyman III
Journeyman III

How long does it take AMD to respond to an RMA request for Ryzen CPU?

I've made 3 attempts to contact AMD about the linux compile issue.  Once on Aug 10, once on Aug 26 and again on Aug 29th and I've not yet heard back other than the initial NoReply email stating they received my request.

Anyone else having the same issue with non-response from AMD for their RMA request?

0 Kudos
2 Replies
Highlighted
Journeyman III
Journeyman III

Re: How long does it take AMD to respond to an RMA request for Ryzen CPU?

Czech Republic here, one week took discussion with RMA, two weeks I was without my CPU.

0 Kudos
Highlighted
Journeyman III
Journeyman III

Re: How long does it take AMD to respond to an RMA request for Ryzen CPU?

So I don't get it.  Between Aug 10th and now, I've made 8 attempts to contact AMD with an RMA request for my Ryzen CPU.  I've got 8 noreply@amd.com responses and that's it.  NOTHING ELSE!! What the hell is going on?  Is there a better way to try to get someone from AMD to actually respond?

0 Kudos