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Processors

JustBuildIt
Adept I
‎12-01-2020 06:52 PM

Help ID AMD Ryzen 7 3700x Defective Chip??

Somebody HELP Please!! ! I tried the contact form and got server side error....REALLY??? Posted on the facebook page and messenger and was ignored.

I brought an AMD Ryzen 7 3700x from Best Buy. It looks different than the others I've seen. The chip has no cutout square in the middle. It does not flush into any motherboards. Is this a production defect or did best buy sell me a counterfeit? The 2 pictures are the front and back of the processor. The last one is what all the other 3700x  looks like that I've looked at online.

 

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2 Solutions
mackbolan777
Forerunner
‎12-01-2020 07:37 PM

Send it back to BestBuy. AMD won't help this. It's a AM3+ CPU (FX8350?) or something not a Ryzen. Not on the bottom anyway. Someone switched the lids on the die. I can see that from the top view. Messed up. Besides it has bent pins too, but that's not the issue.

"It worked before you broke it!"

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mackbolan777
In response to JustBuildIt
Forerunner
‎12-02-2020 01:23 PM

Shame on them! But they're not experts and apparently someone ripped them off by swapping lids. I had to be sure, so I searched on Ebay for every Ryzen and than the 939's finally ID'd it as an FX series or AM3+.  Shows how well they look at returns, very scary. Now if it was indeed a good say FX 8350-70, and you could prove it, well they sell for a good buck still! lmao! Just a joke, still not even close to what a 3700X costs. Unless I'm buying used, I always want one that comes in a sealed box.

"It worked before you broke it!"

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