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dothenut
Journeyman III

Every game Crashing Ryzen 5 3600 b350m msi gaming pro

Every game crashes after i changed my processor from ryzen 3 1200 to ryzen 5 3600.

I added msinfo and DxDiag files so mabye someone could help me with this problem

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22 Replies
mcalin
Adept III

Re: Every game Crashing Ryzen 5 3600 b350m msi gaming pro

have you adjusted your page file size? (virtual memory)

msi shows :

Installed Physical Memory (RAM) 7.95 GB
Total Physical Memory 7.95 GB
Available Physical Memory 3.89 GB
Total Virtual Memory 21.0 GB
Available Virtual Memory 14.4 GB
Page File Space 13.0 GB
Page File D:\pagefile.sys

Just let Windows manage your page file and try again.

Also one of your sticks of ram maybe faulty as it is only reporting 7.95gb ram, are you running 2 x 4gb sticks ram? if so remove one and check if its reporting true 4.0gb ram, swap over and see if one reports less.

>Right click on This PC and open Properties.
>Select Advanced System Properties.
>Click Advanced tab.
>Under Performance, click Settings.
>Under Performance Options, click Advanced tab.
>Here under Virtual memory pane, select Change.
>check Automatically manage paging file size for all drives.

Also update your BIOS as the Beta version out now has support for 3rd gen Ryzen 

current BIOS version for your board is: 7A39v2NM(Beta version)

Support Ryzen 3000 series CPU. Ryzen 9 3900X/Ryzen 7 3800X/Ryzen 7 3700X/Ryzen 5 3600X/Ryzen 5 3600/Ryzen 5 3400G/Ryzen 3 3200G

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dothenut
Journeyman III

Re: Every game Crashing Ryzen 5 3600 b350m msi gaming pro

No i have only a single ram stick of 8gb

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dothenut
Journeyman III

Re: Every game Crashing Ryzen 5 3600 b350m msi gaming pro

Ok i'll let you know if that fixed that for me.

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dothenut
Journeyman III

Re: Every game Crashing Ryzen 5 3600 b350m msi gaming pro

I already have this bios version installed

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dothenut
Journeyman III

Re: Every game Crashing Ryzen 5 3600 b350m msi gaming pro

20190816_175955.jpgIn bios it says that i have exactly 8gb of ram

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dothenut
Journeyman III

Re: Every game Crashing Ryzen 5 3600 b350m msi gaming pro

Problem still presists,  after setting paging file to automatic

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dothenut
Journeyman III

Re: Every game Crashing Ryzen 5 3600 b350m msi gaming pro

Im getting a crash on every game like: GTA 5, COD:Blackops4 and even on Hearthstone

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dothenut
Journeyman III

Re: Every game Crashing Ryzen 5 3600 b350m msi gaming pro

I Think i got  it why i get the crashes. I Think that mobo or cpu with this bios version is managing ram incorrectly. here's hearthstone crash log... It says that the aplication ran out of ram space. Am I right ? mcalin

It says that physical memory 0 MB free. and i think it's not a coincidence that i get these crashes only on this bios version

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dothenut
Journeyman III

Re: Every game Crashing Ryzen 5 3600 b350m msi gaming pro

Amd you need to get a fix asap

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