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Processors

ste7koug
Newcomer

Do i have warranty for ryzen 5 3600 ?

Hello,I bought ryzen 5 3600  cpu and had bsod issues.I sent my pc to technician and told me cpu has factory error.I send back my cpu to the shop that i bought it.They told me that because the cooler has scatches the AMD service will send it back and they will not replaced it(but i told them to send it anyway).Is that possible?The cpu never worked!I dont want cooler replacement just the cpu.I try to find what was the problem for 3 months!Do i lost 200euros for nothing?

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Anonymous
Not applicable

You should have 3 years for that CPU from date of purcahse. I would stop talking to this so called tech, just create a return from AMDs website i would guess.

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