cancel
Showing results for 
Search instead for 
Did you mean: 

Processors

premjhans
Adept I

Re: CPU stuck at 0.39ghz speed

Can you share some screenshot or link. Before doing this, I need to be well aware what I'm doing.

0 Likes
etsachin
Adept II

Re: CPU stuck at 0.39ghz speed

His processor as he said is 4800H which are usually found on Gaming/performance devices so it will have extra tweaks in BIOS on the other hand our device is a notebook and there is nothing we can tweak in BIOS otherthan upgrading / downgrading the BIOS itself.

 

0 Likes
etsachin
Adept II

Re: CPU stuck at 0.39ghz speed

Another reported case

Screenshot_20210728-222730.png

0 Likes
premjhans
Adept I

Re: CPU stuck at 0.39ghz speed

Look at his ram 20GB. This model is expandable up to 12 gb ram only .4 gb soldered and room for only one 8gb slot.

0 Likes
etsachin
Adept II

Re: CPU stuck at 0.39ghz speed

Try uninstalling everything related to GPU. AMD Chipset Drivers, Radeon SOftware and Display adaptors from device manager and report.

if you have telegram account ping me on @etsachin

Tags (1)
0 Likes
premjhans
Adept I

Re: CPU stuck at 0.39ghz speed

Hi, I'm not using telegram, Tried something yesterday and since morning I didn't experience any cpu drop.

Go to my asus app

Customization 

Battery Health Charging select Maximum Lifespan mode which allows charging only upto 60 % to extend battery lifecycle.

Otherwise daily it was a routine after 1hr cpu drops and I have to remove charger pin from laptop>>shutdown>>start >>connect charger back to get cpu speed back.

Today I didn't experience any drops and continuously my charger is connected

0 Likes
etsachin
Adept II

Re: CPU stuck at 0.39ghz speed

it hasn't got anything to do with throttling i have already tested that a few months ago, it will reappear after few weeks.

0 Likes
rondoletti
Journeyman III

Re: CPU stuck at 0.39ghz speed

I've got this same problem. 
Short term fix is to unplug the charger and wait until it goes back to 3ghz+
Then plug it back in.

It's got to do with the sleep trigger, where it thinks your laptop is still sleeping.

if anyone knows how to fix it long-term, let us know!
AMD RYZEN, I'm really considering moving back to intel or Mac forever because of this issue.

as ppl has said, its not a windows10 issue, I've got a few other devices on win10 and they're all fine. it's a Ryzen issue. 


0 Likes
premjhans
Adept I

Re: CPU stuck at 0.39ghz speed

Hi, if you are on Asus Laptop then try this:-

if your battery is full then drain it and

Go to my asus app

Customization 

Battery Health Charging select Maximum Lifespan mode which allows charging only upto 60 % to extend battery lifecycle.

This is a set instruction to never charge your battery full and only at 60%.

I was badly affected by this cpu issue and now after keeping my battery charging only upto 60% there's no issue. its been more than a week I'm using my laptop comfortably. Check if this works for you.

0 Likes
rondoletti
Journeyman III

Re: CPU stuck at 0.39ghz speed

Thanks!

i'm on HP laptop though.
And plus that solution seems very arbitrary, i probably wouldn't believe that to be to the long term fix.

this issue needs to be properly addressed from AMD and i'm havent seen anything yet... 


0 Likes