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Processors

nklorand
Journeyman III

CPU stock on 0.38 GHZ

Hi. I have a big problem with my laptop, which is an Asus TUF A15 with Ryzen 7 4800H and a Nvidia GTX 1660 Ti GPU, I bought the laptop 2 years ago. My problem is that my CPU stock on 0.38 GHZ the mostly when I play Fifa 23. It works well and suddenly stock on 0.38 GHZ, if I remove the charger, on battery works fine then I reconnect the battery for 5-10 minutes works well then stock again. I sent it back to service they said on the hardware part were no issues, I tried to reinstall windows atleast 2-3 times and still have the problem. I also tried to update all drivers didn't help. What can I do? Thank you!

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