cancel
Showing results for 
Search instead for 
Did you mean: 

Processors

pokester
MVP

Re: CPU sticks at AMD Wraith Prism Cooler

Since you said you used the stock cooler with the thermal material that came on it. Open an RMA request to AMD and see if you can exchange it. Tell them you are afraid to damage it and they are welcome to send you the same one back if they can separate it. Or just ask for another. I know they normally want pictures of the serial on the processor but obviously you can't. Hope you still have your box as it should have your serial. Can't hurt to ask AMD. I am going to mention a moderator here maybe they can offer some advice on how to proceed. @amdmatt 

The warranty page is here if you end up going that route:  https://www.amd.com/en/support/kb/warranty-information/rma-form

0 Likes