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Adept I
Adept I

Computer crashing constantly, 3600X

Hi recently 2 months ago I had upgrade my pc a bit, I bought a new CPU Mobo Ram and through some troubleshooting bought a new psu.

My current build- 

CPU - Ryzen 3600X

GPU-GTX 1060 3gb

Ram-Corsair Vengeance LPX 8GBx2

PSU- Cooler master masterwatt 750W Bronze

Mobo- ASUS Prime x570-P

SSD and 2 HDD's can find the names if It is relevant I have been having crashes for a long time now, and I have made several posts on different forums and not been able to get my problem fixed. Gaming or not gaming I still crash, I have checked temps my cpu under load hits in the 70ish area usually max is 76. I have ran Memtest to see if it is my ram did 4 passes 0 errors, Tried didn't frequency's. I have installed fresh copies of windows several times, I have updated my bios twice now. I did CHK check on my drives to see if they were making errors. SFC /scannow came up with a few errors and fixed them and every scan after does not find errors. People started saying it was my power supply so I swapped that out still no dice. I really don't know what to do I am a pc noob I can put them together but don't understand all the logs and stuff. Upon further investigation I found a error in Event Viewer

A fatal hardware error has occurred.

Reported by component: Processor Core
Error Source: Machine Check Exception
Error Type: Cache Hierarchy Error
Processor APIC ID: 0

The details view of this entry contains further information.

Event ID 18

I need help I don't know why this is happening and no matter what I do it doesn't fix.

 

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32 Replies
Adept I
Adept I

Re: Computer crashing constantly, 3600X

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Adept I
Adept I

Re: Computer crashing constantly, 3600X

bump

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Grandmaster
Grandmaster

Re: Computer crashing constantly, 3600X

hi

1. upgrade to latest BIOS
2. do a CMOS reset
3. leave EVERYTHING on "AUTO" (no XMP etc)
4. test again

mh, do you have your Chipset drivers installed?

 

PC: R7 2700X @4.1GHz + RX 580 4G (1500MHz/2000MHz CL16) + 32G DDR4-3200CL14 + 144hz 1ms FS P + 75hz 1ms FS
Laptop: R5 2500U @30W + RX 560X (1400MHz/1500MHz) + 16G DDR4-2400CL16 + 120Hz 3ms FS
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Adept I
Adept I

Re: Computer crashing constantly, 3600X

I have latest chipset, and bios is at its newest version I will try the cmos thing...

 

I have completed the cmos reset I believe, I didn't have a jumper with my motherboard so had to find an old 1, when I rebooted I had no picture and reset after a while.

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Grandmaster
Grandmaster

Re: Computer crashing constantly, 3600X

mh, did it work after the reset?

usually you should have seen a bios prompt that your bios is reseted

PC: R7 2700X @4.1GHz + RX 580 4G (1500MHz/2000MHz CL16) + 32G DDR4-3200CL14 + 144hz 1ms FS P + 75hz 1ms FS
Laptop: R5 2500U @30W + RX 560X (1400MHz/1500MHz) + 16G DDR4-2400CL16 + 120Hz 3ms FS
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Adept I
Adept I

Re: Computer crashing constantly, 3600X

I saw a prompt that said recovering bios settings.

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Adept I
Adept I

Re: Computer crashing constantly, 3600X

Just crashed whatever I did, crashing was not fixed.

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Grandmaster
Grandmaster

Re: Computer crashing constantly, 3600X

is XMP/DOCP enabled?

PC: R7 2700X @4.1GHz + RX 580 4G (1500MHz/2000MHz CL16) + 32G DDR4-3200CL14 + 144hz 1ms FS P + 75hz 1ms FS
Laptop: R5 2500U @30W + RX 560X (1400MHz/1500MHz) + 16G DDR4-2400CL16 + 120Hz 3ms FS
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Adept II
Adept II

Re: Computer crashing constantly, 3600X

Suggest trying a BIOS with AGESA 1.1.9.0, that is solving the WHEA errors and idle crashing for many (but not all) users with Zen 3.

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