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Journeyman III

Cisco Webex Link don't work


I bought a new laptop hp db1060au. In this laptop my son had connected to a Karate class via cisco webex link. Around 30-40 students were there. My laptop gave below message and the browser got hanged.

Due to low-bandwidth or local computer conditions (such as CPU or RAM use), video is not currently available

Processor : Ryzen 3

RAM  4GB + 8GB - I added additional memory to this laptop.

When the I checked the processor and availability RAM when my browser was hanged, It was not that high around 24% of CPU was used and around  40% of RAM was used.

Could you pls let me know is this a problem with your CPU