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Processors

rollerball
Journeyman III
‎05-07-2021 03:46 AM

Canada RMA address

I am in Canada.

I started an RMA for a Ryzen CPU.

It was approved.

This however is all the instructions that I got.

"I have already authorized Rma 2000313199, kindly send the cpu to warehouse."

I have no idea which warehouse.

So far I have found over a dozen addresses,

but none in Canada

Does any one know where I send it?

This webpage is the most likely so far.

 

https://www.amd.com/en/support/kb/faq/rma-01

But it's a US address (and I found one person in the USA that indicated that he was sending to a Singapour address.

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elstaci
MVP
‎05-07-2021 08:39 AM

The AMD RMA email should have given you instructions on how and where to ship your CPU back to AMD.

Have you tried contacting AMD through the email to find out where to ship your CPU back to them?

Or you can reopen a AMD Warranty Request with your RMA number and asked them where to ship the processor to if you don't a have a email address to contact AMD RMA Department.

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