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Processors

dragonan
Journeyman III

Broken processor

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Hi, 

last month I made a new computer, it worked well but after a week it suddenly hung up and after the restart I could not start the system, It was showing error 0xc0000229, I could not run the W10 / Ubuntu installer.

I can not start running Ubuntu directly from either a USB stick. I'll get a black screen.

I checked the SSD drive -> it works. I also bought a new one.

I started Memtest 86, I only got errors, so I checked the RAM in another computer -> it works well in another computer. I returned the motherboard (Gigabyte B450 AORUS PRO), I thought it was a problem. I bought a new one yesterday (MSI B450 TOMAHAWK), but the problem has not disappeared.

Is the processor a probel? Unfortunately I have nowhere to check it.

I attach photos from memtest86 and installer error W10.

PC components: 

Ryzen 5 2600 
MSI B450 TOMAHAWK 
Corsair Vengeance LPX 8GB 3000Mhz 
Palit Geforce GTX 1070 Dual 8GB 
Power Supply Corsair HX750 750W Platinum

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1 Solution

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Re: Broken processor

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The memory controller is on the CPU, so yes, it sounds like a damaged CPU.

https://support.amd.com/en-us/warranty/rma

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2 Replies

Re: Broken processor

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The memory controller is on the CPU, so yes, it sounds like a damaged CPU.

https://support.amd.com/en-us/warranty/rma

dragonan
Journeyman III

Re: Broken processor

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The service confirmed that the processor is damaged. Thank you for your help.