Showing results for 
Search instead for 
Did you mean: 


Journeyman III
Journeyman III

Boot kit ticket status

Hello, is it possible to know if my request for a boot kit went through?

I replied to the customer care representative last Friday with the pictures and needed information, but unlike when I first opened the ticket I haven't received any confirmation that my reply went through. My ticket's id is: 8200811921

Kind Regards,


0 Kudos
1 Reply
Community Manager
Community Manager

Re: Boot kit ticket status

I looked at the ticket and can see the attachments have been received (although they appear to have been received just today).

Your bootkit request is being processed.

0 Kudos