Virtually every time I use zoom for the first time of the day, the screen goes completely black for a few seconds and zoom stops working altogether, yet sometimes I can still hear the sound in the background(but usually I dont hear anything for 5-10 seconds when the screen goes black). Following that, the AMD Bug report Tool is activated, and I always report the bug. I too had issues with Windows Media Player. I also got this bug with Windows Media Player two days ago, and it happened right now, when I tried to reproduce the bug to get video evidence. The black screen lasts around 5-10 seconds, and I don't hear the voice at that time, before the AMD Bug tool shows. I'm not sure what's going on. When I restart these two programs the second time, sometimes a bug occurs and sometimes it does not. Something is plainly incorrect, and the glitch is quite irritating.
I hope that the problem is fixable.
Windows 11 pro
CPU: Amd Ryzen 5 7600x
Cooler: Be quiet dark rock pro 4
GPU: integrated graphics from the CPU
Motherboard: ASUST ROG STRIX B650E-F GAMING WIFI (AM5)
Ram: 16 gb DDR 5 Kingston
Is your motherboard's BIOS up to date?
Do you have the latest AM5 chipset drivers installed from AMD.com?
Are you running 1 or 2 sticks of RAM and what slots are they installed in? Is EXPO/XMP/DOCP enabled in your BIOS?
What speed is your RAM running at? (Task Manager>Performance>Memory .. or use something like ZenTimings to check RAM speed and timings)
How are your CPU temps?
What power supply make/model are you running?
How is the airflow thru your case?