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freakyyyy
Adept II

Re: AMD Threadripper 1950X runs at 0.60GhzHELP!

Btw CPU temp is wrong in the BIOS I don't know why anyways please tell me what you want me to show you exactly on AIDA64 and other infos you need to see so I can show you I'm not good at this kind of stuff.

Thank you so much for trying to help!

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misterj
Exemplar

Re: AMD Threadripper 1950X runs at 0.60GhzHELP!

freakyyy, I don't really need to see anything in AIDA64, just suggesting it for your use.  Please see: INFORMATION REQUIRED WHEN POSTING A QUESTION .  Ultimately you will need to get answers from AMD and/or ASRock technical support.  Enjoy, John.

freakyyyy
Adept II

Re: AMD Threadripper 1950X runs at 0.60GhzHELP!

Alright, thank you so much! I will post the full system here I'm just waiting for ASrock & AMD feedback.

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freakyyyy
Adept II

Re: AMD Threadripper 1950X runs at 0.60GhzHELP!

Please take a look?! It looks like the mobo reading temp wrong the AID64 is reading the same as the BIOS temps what's going on here?! I touched the cooler heatsink myself but there's no heat at all!!!!

wt.JPG

OK.JPG

idle temp!! there must be something wrong!

wtspyccy.JPG

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freakyyyy
Adept II

Re: AMD Threadripper 1950X runs at 0.60GhzHELP!

I found out what causes the problem it's the CPU voltage regulator on the motherboard it runs very hot on idle 92c this is why my CPU get Undervoltage 0.85V I don't know what should I do now!? get a new motherboard?

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misterj
Exemplar

Re: AMD Threadripper 1950X runs at 0.60GhzHELP!

I agree, freakyyy.  You should ask your MB vendor for an RMA.  please let us hear how you make out.  Good luck and Enjoy, John.

freakyyyy
Adept II

Re: AMD Threadripper 1950X runs at 0.60GhzHELP!

It looks like I'm no longer able to RAM sadly I will buy new motherboard I will go with MSI X399 CARBON this time, but don't get me wrong the ASrock mobo is very good I liked it but I didn't get lucky with it, I'm still waiting for ASrock to answer maybe there's hope to fix it who knows, Anyways thank you so much for trying to help I really respect that brother. 

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misterj
Exemplar

Re: AMD Threadripper 1950X runs at 0.60GhzHELP!

Sorry, freakyyy.  I assume you have done a Clear CMOS using your manual instructions.  You are very welcome, wish it turned out better.  Enjoy, John.

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freakyyyy
Adept II

Re: AMD Threadripper 1950X runs at 0.60GhzHELP!

I have done Clear CMOS many times Nothing has changed, Now I will try to add a fan on the top of the heatsink and see.

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