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arxilox
Adept I

Re: AMD Ryzen 5 2400G + Asus PRIME B350M-A = freezing + BSOD

hello again. I`m very sad but after short period the problems are return. BSOD, toubles with wifi connect... I think, it`s after new windows update. I'm sick of it, and I just want to sell the computer by parts. I don`t kow what else to do. AMD, why we have these problems?! Don`t you want to pay for it??

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corva
Journeyman III

Re: AMD Ryzen 5 2400G + Asus PRIME B350M-A = freezing + BSOD

I replaced my Ryzen 5 1600 for the 2400G few days ago because of my audio on board which now is working but I notice new freezers or my Wifi icon does not appear on the Windows 10 menu bar even if it is on device manager "working properly". I had to reinstall or repair these INTEL drivers plenty of time. Before using Ryzen 5 1600 I've never had this kind of issue so I don't know where to point my finger. I can tell you I am very happy of 2400G, Photoshop instant and stable, even playing no one crash. Only when I boot Windows or when I am browsing and youtube. I might install back my GT 1030 or maybe uninstall those driver first...  

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Re: AMD Ryzen 5 2400G + Asus PRIME B350M-A = freezing + BSOD

For all the asus b350m-a(mobo) users the solution has now come .

All the bugs like Video_TDR_failure,Blue screen errors,or sluttering in windows.

The asus has just updated the 4008 bios with agesa 1002a. Please download from official asus website. This surely help raven ridge apu's i.e Ryzen 2200g and ryzen 2400g users.

PRIME B350M-A CPU / Memory Support | Motherboards | ASUS USA

I think if this not help you then you should contact the company.

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Re: AMD Ryzen 5 2400G + Asus PRIME B350M-A = freezing + BSOD

This solution is for those for whom Bios update doesn't work.                             

I can tell you my case i have 2*4gb corsair vengeance ram, when i diagnosed my PC it was found two ram are not working properly and when i replaced my Two 4gb rams with one 8gb ram all the problems were went away.

So I recommend you that if you are using  dual channel on asus b350m-a and tried all the troubleshoot then you should try this method.

Also downloading windows again and again & also its driver doesn't make any sence because it is not at all software problem.

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dresende
Adept I

Re: AMD Ryzen 5 2400G + Asus PRIME B350M-A = freezing + BSOD

I'm having exactly the same issue with the same mother board. I already tried a lot of things, like installing 4 different driver versions, bios update, reinstalling and updating windows... nothing worked

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Re: AMD Ryzen 5 2400G + Asus PRIME B350M-A = freezing + BSOD

What are your PC's specifications?

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dresende
Adept I

Re: AMD Ryzen 5 2400G + Asus PRIME B350M-A = freezing + BSOD

2400G + Asus PRIME 350M-A (Bios 4011)

18GB Corsair Vengeance DDR4 (2x8GB) 3200Mhz CL16 CMU16GX4M2D3200C16

Windows 10 Pro (Version 1803 - Build 17134.48)

Dell 24 Monitor P2416D (via HDMI cable)

I saw your comment about using a single memory channel, I'll try it today

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Re: AMD Ryzen 5 2400G + Asus PRIME B350M-A = freezing + BSOD

Try both Ram sticks one by one and make sure that problem should not come with either of the two ram sticks. if problem comes with any of the ram stick then I recommend you to replace both of your ram sticks with ram sticks of other company. Please let me know if any of my troubleshoot's work for you.

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Re: AMD Ryzen 5 2400G + Asus PRIME B350M-A = freezing + BSOD

You can also try a single 16gb ram . I think this is much better option because in previous reply as i said you should replace your ram might also make some other problems. Going single channel is the safest and easiest method you can take.

I am telling this to you because i have the very similar problem as you have and it worked for me by replacing 2*4gb ram with one 8gb ram.

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dresende
Adept I

Re: AMD Ryzen 5 2400G + Asus PRIME B350M-A = freezing + BSOD

I tried every combination of my RAM sticks, one by one; split channels; dual channels A and B; and sadly none of them worked. But I believe I'm facing a different issue because when running on AMD Vega driver the screen is always black, but on Microsoft generic driver it's ok 100% of the time. So this is obviously an issue between AMD driver and Microsoft 10 update 1803.

Seems that my only option is to wait for Microsoft or AMD provide a solution for this problem, I just not sure where to wait for this update. Any guess?

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