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gkeawe
Challenger

Re: amd ryzen 1700 screen freezing

I suspect the Radeon HD6670 maybe choking in the configuration, perhaps a GPU with PCIe 3.0 interface and with plenty of GDDR5 memory, 4 - 8GB. Also it might good idea to reconsider your memory selection. I personally use G.Skill memory and find it to be issue free most of the time. They are certified to run on the AMD Ryzen. Look up Fortis Series and FlareX G.Skill memory kits.

marschall
Adept I

Re: amd ryzen 1700 screen freezing

I changed the HD6670 to a Saphire R7 250 1GB, which is in Asus Prime b350-plus qualified vendor list, but still freezing.

Now I'll try to change the RAM.

numerique
Adept I

Re: amd ryzen 1700 screen freezing

Myself, I lowered the RAM frequency as suggested by mistered but it did not solve my problem (i.e., random freeze).

I am curious to see if someone manages to solve the issue by changing the RAM model.

My system is:

  • CPU: AMD Ryzen 7 1700
  • RAM: Crucial Ballistix DDR4, (2x 8192 MB) (lowered the operating frequency to 2133MHz)
  • Intel 1607245 Solid-state Drive 600p Series 512 GB schwarz/grün
  • Grafik: NVIDIA GeForce GT 710 (running on Ubuntu's Nouveau drivers because the NVIDIA ones wont run on my system)
  • Mainboard: ASUS PRIME B350M (with the bios 2017/04/10 update)
  • OS: Ubuntu 16.04 (with 4.11 kernel update and using the processor microcode firmware for AMD cpus)
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globalitpark
Journeyman III

Re: amd ryzen 1700 screen freezing

I HAVE EVEN CHANGE THE PROCESSOR, MOTHER BOARD , RAM , HARD DISK , POWER

SUPPLY , COOLER.

ALL MOST EVERYTHING BUT THERE IS NOTHING TO HAPPEN, IT'S STILL FREEZING.

WHAT SHOULD I DO.

Thanks & Regards

  • Global IT Park India Pvt Ltd*

  • Email-: inquiry@globalitpark.com <inquiry@globalitpark.com>*

  • cont. 022-27744277/ 9223396871/ 9223396872*

marschall
Adept I

Re: amd ryzen 1700 screen freezing

I chose another module from the Qualified Vendor List:

http://dlcdnet.asus.com/pub/ASUS/mb/SocketAM4/PRIME_B350-PLUS/PRIME_B350-PLUS_Memory_QVL_2017051511....

Previous Modules:

BLE8G4D26AFEA - Crucial Ballistix Elite 2 X 8GB 2666Mhz CL16

Current Module:

CMK8GX4M1A2400 - Corsair Vengeance Lpx 1 X 8gb 2400mhz CL14

From what I've tested, since it arrived earlier today, memory stability improoved and no crash during use until now.

With either of the 2 setups it crashes at Windows startup when I disable EPU power saving mode in BIOS.

angrydwarf
Adept I

Re: amd ryzen 1700 screen freezing

I had random locks up with my 1600x i built yesterday. I was forced to do a clean install as the system didnt like something i was running with the FX8320.

This gave me the original build of Windows 10 i believe there is an update that tried to install that was causing the computer to freeze.

managed to get it a bit more reliable by installing the B350 chipset update from AMD.

Was still freezing when this update tried to install

I was able to get a disc image of windows 10 creators update (version 1703)

installed this over the top of the old one and now looks be be crash free so far

System is

Ryzen 5 1600x

Gigabyte GA-AB350_gaming 3 Motherboard

GTX960 graphics card

Gskill Trident Z F4-2800C15D-16GTZB memory

numerique
Adept I

Re: amd ryzen 1700 screen freezing

I lowered the RAM frequency again (now to 18000 MHz) as suggested by mistered and the situation improved from a freeze in every hour to a freeze in every 3 hours.

I am curious to see if someone manages to solve the issue by changing the RAM model.

My system is:

  • CPU: AMD Ryzen 7 1700
  • RAM: Crucial Ballistix DDR4, (2x 8192 MB) (lowered again the operating frequency; now to 1800MHz)
  • Intel 1607245 Solid-state Drive 600p Series 512 GB schwarz/grün
  • Grafik: NVIDIA GeForce GT 710 (running on Ubuntu's Nouveau drivers because the NVIDIA ones wont run on my system)
  • Mainboard: ASUS PRIME B350M (with the bios 2017/04/10 update)
  • OS: Ubuntu 16.04 (with 4.11 kernel update and using the processor microcode firmware for AMD cpus)
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gkeawe
Challenger

Re: amd ryzen 1700 screen freezing

Just installed Ubuntu 16.04 LTS 64bit on the Ryzen 7 1700 configuration, Asus Prime B350-Plus 0609 Bios, 32GB G.Skill DDR-2400 Fortis Series, XFX R9 390 8GB, 128GB Toshiba Q Series Pro SATA SSD. I haven't encountered any freezing during or after the installation. The only issue I have is the system has 32GB of memory for which only 16GB is recognized.

Screenshot from 2017-05-21 16-43-18.png

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gkeawe
Challenger

Re: amd ryzen 1700 screen freezing

Update: I removed two of the memory modules started Ubuntu again and verified the memory amount at 16GB, I shutdown the system reinstalled the other two modules and restarted system. Ubuntu shows 31.4GB. Also I noticed that in additional drivers, "Do not use the device" was selected  by default during installation, instead of " Using Processor microcode firmware for AMD CPU's from amd64-microcode (proprietary)"

The memory is running at 2400MHz and does not appear to be plagued by freezing. I will reconfigure the system with the XFX RX480 to see if it encounters any freezing.

Screenshot from 2017-05-21 20-03-56.png

Screenshot from 2017-05-21 20-10-05.png

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numerique
Adept I

Re: amd ryzen 1700 screen freezing

Marschall,

any news concerning the crashes after the installation of the new memory module?

Still stable?

I am considering to purchase new RAM modules myself.

thanks

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