I'll contact support again.
Even if it has configured TDP of 15W/20W/25W - they should have someone marked it. I know they NEVER do that and it's all marketing, but still, it's some kind of fraud.
It looks like HP is off the laptop option list for me if they can't do better than this. I'm glad I found out before I spent hundreds of dollars on a crippled Carrizo APU.
This how I feel about my resent purchase of a Toshiba E45WD-C4210. I got stiffed with a cripple Fx 8800p I paid over $700 US at Best Buy for it. What a disappointment. Over the last five years I have purchase 4 laptops with AMD(A6-5200, A8 4500m, FX 8800p, N930) one desktop with A10 5800k and four graphics care R7 250, R7 260x, 8770m(intel laptop) and a Firepro V4900(intel desktop). Anything computing I always try to get all AMD or at least one component that is AMD. I am also for responsible others buying another four laptops with amd APU or processor over the last 5 years.
I made these purchases in favor of AMD because my first personal build of a PC was with AMD parts and their price performance was out of this world. I have always held the believe that AMD was about giving users the best of technology(before intel) for a fair price. But lately OEM have been destroying my perception of their products with this $H!t they have done with the FX 8800p and over all cheap build of every laptop I have purchase in the last five years with their APU and CPU. What makes me even more angry is AMD seem to be allowing this mess to continue. They don't seem proactive in dealing with it.
I am tired of waiting on them to deliver on their promises, tired of them delivering product that I wanted and when I get it is its castrate and AMD seems to be fine with that. They should counter this attempt by OEM to undervalue their band with hardware of their own and in this case were the Fx 8800p is being stuck with only 1600 Mhz because of 15 watt TDP they should have had an AMD overdrive solution.
If I am unable to use 2133 MHZ in my laptop because some OEM sees it fit to lock me out of the BIOS and AMD allows it and do not provide a solute to allow there hardware to shine. Then the question is why should I continue to support a business that does care about how customers of their products are being deprived of feature of their product because an OME wants to be cheap or make Intel feel good. I can not stand up for you if you do not stand up for yourself.
It is not AMD's fault that the laptop makers are castrating the Carrizo APUs. AMD made the total TDP adjustable on Carrizo chips so that for example a laptop maker creating an 11" notebook or similar small form factor device could use a low TDP due to the limited cooling capacity of the smaller chassis. Cooling of Carrizo APUs however should not be an issue on any properly designed 13" and larger laptop, IME. It is believed that the castration of the Carrizo APUs by HP and other suppliers is because they want the maximum battery life at the expense of maximum performance.
The customer should be the one to decide if they want maximum performance or battery life - as has been the case with prior laptop models where the user could adjust the laptop performance. In addition ALL laptop makers should be clearly DIVULGING ANY THROTTLING of the laptop/APU so that consumers know before they spend the better part of $1000 on a laptop only to find the performance has been castrated. I expect any state and federal consumer protection agencies would be willing to force a laptop maker to repurchase any castrated laptop where this throttling is not clearly disclosed in large BOLD type in numerous marketing materials prior to purchase as it's essentially consumer fraud to not tell consumers that the performance has been compromised for longer battery life.
It's worth noting that AMD has no control over how a manufacturer uses the products they purchase from AMD. The laptop manufacturer is the one who is responsible for castrating these Carrizo laptops, not AMD.
Most people buy a laptop for multi-media use as well as simple CPU tasks. Tests show that after a short period of time, speeds of the CPU and GPU drop below the advertised base frequencies, when they should not, unless the TDP has been limited. The loss in performance is quite significant when the APUs are unable to function as designed at their default base frequencies.
I get what you are saying. Then I believe this may be the last time I am buying a Laptops with APUs or AMD CPU, because if they are so helpless it seems that I will always be getting junkware for my money whenever I support products with their APU/CPU.
I believe if AMD wanted their hardware in products that showed how well their hardware work they could do it. I paid $700. US for my laptop and I paid that much because of the APU(FX 8800p) and the potential of this APU to preform. I did not expect it to be the best. But in my option when compared to the competition it was just as good for everyday use and better at graphics usage than anything Intel. Graphics wise I believe it would have been able to stand its ground against any intel and dedicated graphics(Nvidia or AMD) in this price range and be more power efficient. at 35 watt.
I would be willing to pay $1000. US easily for a dual graphic config with an FX 8800p inside I do not need a SSD. Just make it with a 1080p display 2 RAM slots and decent build materials. and I am willing to bet I am not the only one. 10,000 units @ $1000 us a pop that is a cool 10,000,000. That product would sell right off of their website.
AMD needs to cut out the middle man. Make and sell their own PC(Laptop) to the retailers(Best Buy, Staple, New egg etc) . Only then would they have a product that the sales guy and the door keepers(People who give computer buying advice to family and friends) would recommend over or just has much as intel/NVidia. This is what they need to do to fix their financials and stop cutting jobs. The problem is not with the people who are working hard to see the company succeed but with their partners who are just trying to keep Intel and Nvidia out of trouble with the anti-trust laws.
The only partners they should be worried about is their loyal fan base and our numbers are great enough make sure amd turns a profit. Focus on us and they will make money, focus on the OEM relationship(there is non because of disloyalty) and they will died.
They can continue to sell the business products to OEM through sole distributorship. This strategy should only be applied to their mobile products
I feel your pain. I really want to buy and AMD laptop, but IMO there really isn't one that does the hardware justice.
AMD can continue to let OEMs do what they want with the chips, but AMD needs to at least put out a halo AMD-branded model to truly show off the hardware's potential.
This is something I've been saying for a long time and I truly hope it isn't falling on deaf ears with management.