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Journeyman III
Journeyman III

A10-9700E issue on installing graphic driver. windows error 43.

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Hi,

I've installed my A10-9700E APU on an asrock AB350 itx motherboard

i installed the drivers from asrock, wich contain the ADM graphic? drivers ("all in one") but in the windows's devices management the "graphic card" is still with error 43 "windows shut down the device" even if the name is correct "graphic radeon R7"

then i tried to install the drivers from AMD with no more success

I tried to uninstall everything and do it again with no success

If you have an idea or a tip of incompatibility ?

thanks

regards

Michel

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Journeyman III
Journeyman III

Re: A10-9700E issue on installing graphic driver. windows error 43.

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The problem is solved !

I was (am still) having trouble with my memory module and it didn't work at natural frequency (2400MHz, I had to downgrade it to 2133...) then it prevented Windows 64bits to start and install... On the multiple trials and restarts, Windows (?) seems to switched the install into the 32bits version because this version was finally installed and I haven't noticed that ;-( (I have the both on the USB disk).

(I resinstalled everything in 64 bits and it's ok except the memory)

thanks for helping

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Journeyman III
Journeyman III

Re: A10-9700E issue on installing graphic driver. windows error 43.

Jump to solution

The problem is solved !

I was (am still) having trouble with my memory module and it didn't work at natural frequency (2400MHz, I had to downgrade it to 2133...) then it prevented Windows 64bits to start and install... On the multiple trials and restarts, Windows (?) seems to switched the install into the 32bits version because this version was finally installed and I haven't noticed that ;-( (I have the both on the USB disk).

(I resinstalled everything in 64 bits and it's ok except the memory)

thanks for helping

View solution in original post

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Community Manager
Community Manager

Re: A10-9700E issue on installing graphic driver. windows error 43.

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MODERATOR NOTE:  I am glad to see you have resolved your issue. To help keep this post on topic and help other with a similar issue, I am locking this thread.

RayM
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