I sent my 5900x into RMA 3-4 weeks ago with Fedex shipping label provided to me. It arrived on Feb 9 according to Fedex.
I never received any confirmation email about next steps since. Can someone put me in touch with someone to check on my case?
Ticket Number: 8201054122
Would recommend you send a new email (if now several) to AMD customer support asking what's going on too. I suspect they have limited supplies on the 5900x, hence the long wait. But yea, definitely pester them as much as you can, to ensure they deliver a replacement. It took AMD about two weeks for them to finally send me my 5800x replacement after they received the faulty CPU at the Florida warehouse.