cancel
Showing results for 
Search instead for 
Did you mean: 

Processors

yimmylol94
Journeyman III

5800X RMA ETA ???

Jump to solution

I recently received my 5800x on 2/25/21  and it came in doa(dead on arrival). I'm pretty upset by this and I want to know what the eta is from customer support.  I filed for warranty on the 2/25/21 and My ticket number is 8201064417

0 Likes
1 Solution

Accepted Solutions
delevero
Adept III

Re: 5800X RMA ETA ???

Jump to solution

I dont know the excact answer, this is a guess.
In the computer shops online they write they expect the ryzen cpus in stock in april month.
However personaly i think they will first be avaliable in summer time since allot of people have ordered some hardware and dident get it yet.. Nobody knows when the cpus or gpu's will be avaliable since there is a lack of computer ships in the entire world since they are producting 5G network things, electric cars and computer/mobile phones and so on on a very high level.. no supply is normal right now.

Regarding rma if things where optimal.. well expect 7-10 days before your cpu arrive at the shop.
If its a big shop they might be able to diagnose the cpu fast, so after arrival maybe 10 days later.
THen you properbly will get a note asking what to do.
Do you want money back ?
or you want to wait for the cpu to be replaced then you should expect to wait x month.

My personal guess is dont expect a new cpu for the next 3 month, ask for a refund and buy a used cpu so you can use your computer and then buy a new cpu when it become avaliable and sell your used cpu.

View solution in original post

Tags (1)
0 Likes
1 Reply
delevero
Adept III

Re: 5800X RMA ETA ???

Jump to solution

I dont know the excact answer, this is a guess.
In the computer shops online they write they expect the ryzen cpus in stock in april month.
However personaly i think they will first be avaliable in summer time since allot of people have ordered some hardware and dident get it yet.. Nobody knows when the cpus or gpu's will be avaliable since there is a lack of computer ships in the entire world since they are producting 5G network things, electric cars and computer/mobile phones and so on on a very high level.. no supply is normal right now.

Regarding rma if things where optimal.. well expect 7-10 days before your cpu arrive at the shop.
If its a big shop they might be able to diagnose the cpu fast, so after arrival maybe 10 days later.
THen you properbly will get a note asking what to do.
Do you want money back ?
or you want to wait for the cpu to be replaced then you should expect to wait x month.

My personal guess is dont expect a new cpu for the next 3 month, ask for a refund and buy a used cpu so you can use your computer and then buy a new cpu when it become avaliable and sell your used cpu.

View solution in original post

Tags (1)
0 Likes