This is similar to my problem, I believe it is the gigabyte 5600xt (gaming OC version?). I have gone through so many things attempting to fix it, haven't found a definitive way yet. However, if it is the 5600xt, for me I have found it is temperature related, when the card is idling in the 30's (not sure which component, but in GPU-Z the memory, clock, vrm etc all usually idle similarly) it will lock up the system. As to why this is, I think its driver related, since it doesn't do it before a windows boot or in safe mode, or with the driver uninstalled. But this also doesn't seem to happen on any other brands cards so I really do not know at this point. My temporary fix was to reduce my case fan speeds which works on warm days, but sometimes I have to leave like a very light game running in the background (I use Mindustry) to keep it slightly warm.
Still holding out for some drivers that fix this
Interesting... so since my post I picked up an ASUS x570-E motherboard because i was sure I got a defective one... That seems to have solved random freezea once into windows but my issue with cold booting has not gone away... I have to power on/off till I get windows repair and click "restart" to actually boot into windows now... going into bios and waiting about 10 minutes also gets me into windows without a problem (interim preferred method). As of right now if it is sleep/hibernate/shut off for an hour or more it won't boot properly the first time. From what you're telling me I feel like issue is my GPU or PSU. Also messing with c state and idle power settings in bios didnt do anything. I was hopeful that would be the solution.... This has been such a pain troubleshooting!
Edit: So... Maybe someone can correct me if I'm wrong, but I think I can confirm that this is 100% GPU related now. Taking maazerguy's story into account I disabled my GPU in the device manager let it sit powered off for an hour, booted fine. Thought it was a fluke, let it sit idle for 3 hours... booted fine once again. Taking this into account, is there anything I can do to fix this on my end or am I at the mercy of gigabyte on this one? I got this GPU with plans for upgrading later this year anyway, but its just such an annoying problem to have :\
Sounds about right, I have to do the same thing on boot, and I have swapped PSU's, I had a Thermaltake SMART 600w 80+white, swapped with a new Antec NeoEco ZEN 600w, it wasn't only to attempt to fix my problem but it worked out that my old second PC's PSU needed replacing so I put the Thermaltake in it.
Anyway since the summer weather has started here, the random freezes don't happen as often, but on cold boot it will usually fail. Before the 5600XT I had a GTX 970 in there for a month or so with no issues, I used DDU before installing 5600xt of course.
My specs are:
Gigabyte b365m ds3h
HyperX Fury 2x8GB
Gigabyte 5600XT Gaming OC
XPG SX8200 Pro 256GB - os drive
Antec NeoEco ZEN 600w (80+ Gold)
(few other sata hdd/ssd)
just in case anyone else views this
Ooph... well I ALMOST got a rmx 750 to try and fix issue... glad I didn't pull the trigger on that, lol. I ended up finding quite a few reddit threads discussing our same problem (mostly cold booting issue), so atleast now I'm happy to have pinpointed the problem. It's still a bummer though since I'm way out of micro center return window and technically the card isnt defective so don't think rma'ing/getting a the exact same card will fix the problem =/. This was the last damn thing I thought would be causing the problem since the card performance really well when I do game. Had I known would have just exchanged for a 2060 super or something... In anycase, I wrote gigabyte support last night since I assume this is their issue. I'll keep you posted and let you know what they end up telling me. Hopefully they are aware of the issue and working on a fix... found out they recently removed the f0 bios update from their support page for these cards... also pissed to find out they just released a revision 2 version of this same cars ;/ . All that seems to do is make the memory speed 14mbps instead of 12mbps out of the box. Instead of having to flash bios like we did.
just an heads up, gigabyte just released new bios updates for this card and... It seems to have solved all of these issues! I ended up updating to the F3 bios but I think the version you use depends on what bios your card came. Think this thread can be closed out!
I just noticed that too, currently testing with the F3 but probably too early to tell yet. I am hopeful and thankful to Gigabyte though, if this works out I will get the higher memory and fix my issue, previously I couldn't use the FA0 bios without it crashing, was on the F2 instead
Good luck man! As of right now (i updated last night) did a boot after being shutdown for 2 hours and booted flawlessly... Shut it down over night for 8 hours and flawless boot in the AM. In addition, I was having issues with Microsoft connect showing a black screen when I mirrored to my Samsung TV and that was resolved as well. Gonna test out sleep and hibernation over the next day or so, but I really don't care as much about those since I normally shutdown anyway.
All in all I'm very optimistic and hope it works out for you as well as it has for me!