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Adept I
Adept I

Re: 2700x Thermal Shutdown

I don't have a X470 motherboard and X370 is supposed to support this CPU.

ASUSTeK Computer Inc. -Support- CPU Support - CROSSHAIR VI HERO

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Esteemed Contributor III

Re: 2700x Thermal Shutdown

When you mentioned that when you touched the CPU and Motherboard around the CPU without burning your finger it did indicate a faulty sensor. 100 degree Centigrade is the same as boiling water temperature.

Since the CPU sensor was giving wrong data to the CPU it was causing the CPU to act like it was being Overheated to the extreme causing the shutdown before being damaged.

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Adept I
Adept I

Re: 2700x Thermal Shutdown

That is correct, sir. But I don't know what makes the System shutdown.

Does the Motherboard do it?

Does the CPU command it?

Can i trick the temperature with the Temp Offset setting from the BIOS so I don't get the shutdowns?

Maybe the BIOS does not know how to interpret the data or something. I am out of ideas.

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Esteemed Contributor III

Re: 2700x Thermal Shutdown

This link from Tom's Hardware explains the difference between Motherboard CPU temperature sensor and the CPU temperature sensor : An Understanding of Temperature on AMD CPUs and APUs - CPUs​. The link is four years old but the info is still valid.

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Adept III
Adept III

Re: 2700x Thermal Shutdown

You are so right. The X370 is SUPPOSED to support this chip, but bios

quality is poor and in reality it often does NOT.

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Adept I
Adept I

Re: 2700x Thermal Shutdown

Then, if the RMAed CPU turns to be ok. I will RMA the Motherboard.

Simple.

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Adept III
Adept III

Re: 2700x Thermal Shutdown

Fair enough. Meanwhile I would call Asus tech support and complain that the bios is not handling the the 2700Xthermals properly and see whatv they say about it.

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Journeyman III
Journeyman III

Re: 2700x Thermal Shutdown

Any update ?

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Journeyman III
Journeyman III

Re: 2700x Thermal Shutdown

Have you received your new cpu yet?

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Journeyman III
Journeyman III

Re: 2700x Thermal Shutdown

I have the same problem! Motherboard MSI X470 Gaming m7 ac with Ryzen 7 2700x. CPU Diode 105 degrees with aida64 i stability test Trotting.BIOS 1.201.jpeg

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