PC Graphics

[KrisiWoW]

I have a 7900 XT (SAPPHIRE AMD Radeon RX 7900 XT NITRO+), I play WoW daily, and I get a black screen once a day, only in this game, tested with several others, and all of them ran smoothly. The PC keeps running, but there is a completely black screen and no sounds are playing, I can't move the cursor either. The only thing I can do is restart the PC by holding the power button. Any idea what causes this? I have been dealing with this issue for over a month now. I checked out a lot of posts on this and other forums. I dug deep into the troubleshooting of this problem, but it's still ongoing.

The things I did:

-swapped Displayport cables

-swapped between dx11 and dx12

-turned off all sync stuff

-turned off hardware acceleration everywhere

-Windows power plan set to high

-Changed Kernel event tracing file log size to 11008kb from 1024kb (I read this in another thread)

What I didn't do:

-Tried it with a different PSU

-Cleared AMD GPU Cache

Other specs:

CPU: Ryzen 9800X3D

RAM: 64 gigs 6000mz AMD Expo enabled

Motherboard: MSI MAG X870 TOMAHAWK

PSU: Be Quiet! Pure Power 12 M 1000W (The GPU has 3x8 Pin connectors, and the PSU has two PCIe outlets so it is connected with a daisy chain, I read that it shouldn't be a problem, but I am mentioning it anyways)

If you have any other ideas that could work, or if you had the same problem please share them. The first post I found about this problem dates back to 2023 October, hope I don't have to just accept the fact that this happens.

Thank you!

[draugrs]

I would ensure each power line into the GPU is independent of each other. I have the AMD 9950x3d, XFX Mercury AMD Radeon RX 9070XT OC Magnetic Air Edition with RGB 16GB, and Seasonic Platinum 1000W. I know infomration suggests you can daisy chain the power on a gpu. I am inclined to believe this was true on older gpus but not the gpus of today. I have each power port on my gpu with a dedicated power line and do not experience any issues in World of Warcraft other than sporadic stutter in War Within dungeons.

For reference, I am currently running Adrenaline Edition 25.3.1 with only the Radeon Anti-Lag enabled, AMD FreeSync Premium Pro enabled, and FreeSync Color Accuracy enabled. My in game settings are set to the highest with no vsync, no low latency, and no anti-aliasing. Base game is set to 10 along with view distance, environment detail, and ground clutter. I do have ray traced shadows disabled. VRS mode is disabled, graphics API is auto detect, physics inetractions player and NPC, graphics card I set it to AMD Radeon RX 9070 XT. I unchecked the Max FPS options and target fps.

Try running independent lines to your gpu power ports to see if that makes a difference. I also found this link in community regarding a subject having black screens in WOW might shed light on your situation as well 

Solved: [solved] World of Warcraft driver issues - AMD Community

Hope this helps you in some way.

[KrisiWoW]

Thanks! Unfortunately, that would mean I have to buy a new PSU, but I cannot guarantee that it would fix my problem because it doesn't happen in any other games, so I'd rather buy a new GPU. Kinda sad because I like what Sapphire is doing, but these driver issues in 2025 are tough to bear with.

[RickRoss]

Sounds frustrating! Try these:

1. Rollback GPU drivers—new ones can cause issues.

2. Clear AMD GPU cache—might fix corrupt files.

3. Check background apps—some could interfere.

4. BIOS update—could help with compatibility.

5. Test a different PSU—even high wattage can have issues.

6. Re-enable V-Sync—might help with frame issues.

Hopefully one of these works! Let me know.