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PC Graphics

makusan2
Adept I

AMD Radeon Pro WX 3100 - Jerky Window display

Here is my system: 

B450I GAMING PLUS AC
AMD Radeon Pro WX 3100 (4GB) (Current Version 24.Q4 - Released 8/19/24)
AMD Ryzen 7 2700 8 core
32 Gb RAM (2133 MHz DDR4)

Storage: 2 x 1 Tb

Windows 10 pro (up to-date)

I'm a online futures trader using Sierra Charts (https://www.sierrachart.com/).  I have looked up video issues their support site and still having same issue.  Wondering if I need to upgrade WX 3100 to higher memory?  Any recommendations for higher performance GPU's would be appreciated. (need low profile) for ITX MB)

 

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2 Solutions
fsadough
Moderator

  1. Ryzen 7 2700 is 7 years old (8 Core) comparing to Intel Core i7 being 2 years old (16 Cor). It is not a fair comparison. Obviously you will receive much better performance with a newer Ryzen 7 or Ryzen 9
  2. Also RTX 4060 is GDDR6 GPU with 3072 cores ($299 - Year 2023) comparing to WX3100 being GDDR5 with only 512 corers ($199 - Year 2017)

View solution in original post

fsadough
Moderator

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7 Replies
fsadough
Moderator

Can you please provide me with an AMDZ Report using Radeon Pro WX 3100 installed in the system?

AMDZ Report
- Please extract the amdz-v353.zip available from https://we.tl/t-Bsz4ISGQNT

- Run amdz.exe file as an Administrator
- Select Save All and TXT as the output format
- Click on the blue button to save the report
- The .txt file will be saved in the same folder where you extracted the zipped file

When pasting in the .txt file I received a error message: Message cannot exceed 35,000 characters.

I have the .txt file and zip of the .txt file saved, no way to attach in this replay.  Thank you for your time and assistance.

==========AMDz ver.3.5.3 ================
Sun Apr 20 03:14:30 PM
****************************************
* 01 System information *
****************************************
----------BaseBoard Information---------
Product Name: MS-7A40
SKU: To be filled by O.E.M.
Version: 2.0
Manufacturer: Micro-Star International Co., Ltd.

----------APU Information---------------
CPU Name: AMD Ryzen 7 2700 Eight-Core Processor 3.20GHz
CPU Info: AMD64 Family 17h Model 8h Stepping 2 AM4
Cores: 8 (Logical processors: 16)
SMU: 0.43.25.0(2B1900) --0009007D(00090076)
Temp: 43.125C/44.625C
PatchLevel: 0800820D

Memory size: 32GB (31.93 GB usable)
Memory info: [DIMM 0,P0 CHANNEL A]Unknown F4-3200C16-16GIS DDR4(2133MHz) 16 GB
[DIMM 0,P0 CHANNEL B]Unknown F4-3200C16-16GIS DDR4(2133MHz) 16 GB

----------Cache Information-------------
L1: 32 KB(Type:Data, Associative:8) *8 64 KB(Type:Instruction, Associative:4) *8
L2: 512 KB(Type:Unified, Associative:8) *8
L3: 8 MB(Type:Unified, Associative:16) *2

----------CPU Power state Information---
P0: 3300 MHz 1.00000V
P1: 3300 MHz 1.00000V
P2: 3300 MHz 1.00000V

----------Storage Information-----------
B3D00F1 DISK0: Samsung SSD 860 QVO 1TB active
B43D00F2 DISK0: CT1000MX500SSD4 active
ALPM Setting: AC: Active, DC: Active
Caps(3:00:1): [EF36FF27] Speed Caps: Gen 3, Number of ports: 8 , Port4: Gen3
Caps(43:00:2): [F737FF00] Speed Caps: Gen 3, Number of ports: 1 , Port2: Gen3

----------OS Information----------------
Name: Windows 10 Pro (UEFI)(SecureBoot)
Version: 10.019045.1(5737).amd64fre.vb_release.191206-1406
Power plan: AMD Ryzen™ Balanced
FwPOSTTime: 15560
POSTTime: 15557

----------BIOS Information--------------
Version: American Megatrends International, LLC. A.H3 (255.255) 05/16/2023 (16MB)
AGESA: ComboAM4v2PI 1.2.0.A

----------Driver Information------------
SECURE: TPM 10.0.19041.4355 6-21-2006
PCI FILTER: amdkmpfd 23.10.0.2 3-9-2023
WLAN: Netwtw04 23.40.1.1 3-20-2024

----------USB Information---------------
3.00.0(3.0) (B450 FW:210414_60_01_81)[USB Composite Device(0C45/5011)] [USB Input Device(1BCF/0005)] [Intel(R) Wireless Bluetooth(R)(8087/0AA7 Intel)] D0:D0 D0 D2
42.00.3(3.0) [USB Composite Device(1395/0806)] D0:D0

----------PCIE Information--------------
B32D05F0 Gen1 x1 (L0s, L1 disabled)-- 0x26:Intel(R) Dual Band Wireless-AC 3168 #2 (1x1)
B0D07F1 Gen3 x16 (L0s, L1 disabled)-- 0x2A:AMD PCI (3x16)
B0D08F1 Gen3 x16 (L0s enabled, L1 disabled)-- 0x2B:AMD PCI (3x16)
B0D01F3 Gen3 x4(L0s Disabled,L1 Disabled)-- 0x3:AMD USB 3.10 eXtensible Host Controller - 1.10 (Microsoft) (3x4) (R_L0_n_T_L0)
B0D03F1 Gen3 x8R(L0s Disabled,L1 Disabled)-- 0x29:AMD Radeon Pro WX 3100 (1x8) (R_L0_n_T_L0)
B3D00F2 Gen3 x4 (L0s, L1 disabled)-- 0x20:PCI-to-PCI Bridge (3x4)
B32D04F0 Gen1 x1 (L0s, L1 disabled)-- 0x25:Realtek PCIe GbE Family Controller #2 (1x1)

----------Graphics Information----------
SmartShift Unsupported
SmartDC Unsupported
SmartShift Unsupported
SmartAlloc Unsupported

Adapter name AMD Radeon Pro WX 3100
Hardware ID PCI\VEN_1002&DEV_6985&SUBSYS_0B0C1002&REV_00\4&21C0B471&0&0019
WDDM 2.7 ,64BitAtomics ,GPUMMU ,ContextlessPresent ,SurpriseRemoval
PCI address BUS: 41, DEV: 0, FUN: 0
Driver info 23.19.21.01-240819a-409297C-AMD-Software-PRO-Edition (31.0.21921.1000) 8-19-2024
Power Registry KMD_ActiveCrashRecoverySupport=5
VBIOS Info version: 015.050.002.001, part number: 113-D0910100-102, date: 2018/09/05 03:41
GPU Link status(AC) Gen3 x8 (L0s, L1 disabled)
Clock Info T:60.0C, E:214/1219MHz, M:1500/1500MHz, S:2.5GHz, W:8/8 Usage:0%
VRAM size 4096MB (Dedicated memory:4075MB, Shared memory:16346MB)

HDAudio name AMD High Definition Audio Device
Service AtiHDAudioService 10.0.1.38 4-26-2024
Power state D3

HDAudio name Realtek High Definition Audio
Service IntcAzAudAddService 6.0.9768.1 12-3-2024
Power state D0

----------Monitors Information-----------
Monitor 0:
Resolution: 1920 x 1080, Freq: 59Hz
Manufacturer: GSM Model 5b44 Serial Number 16843009,week 35 of 2015
EDID version: 1.3
Digital display
Maximum image size: 48 cm x 27 cm
Gamma: 2.20
DPMS levels: Standby, Suspend, Off


Monitor 1:
Resolution: 1920 x 1080, Freq: 59Hz
Manufacturer: HPN Model 3499 Serial Number 16843009,week 39 of 2019
EDID version: 1.3
Digital display
Maximum image size: 53 cm x 30 cm
Gamma: 2.20
DPMS levels: Off


****************************************
* 02 PCI information *
****************************************
----------PCI List----------------------
BUS 00, DEV 00, FUN 00 [1022:1450] -- Advanced Micro Devices Host bridge
BUS 00, DEV 00, FUN 02 [1022:1451] -- Advanced Micro Devices IOMMU
BUS 00, DEV 01, FUN 00 [1022:1452] -- Advanced Micro Devices Host bridge
BUS 00, DEV 01, FUN 03 [1022:1453] D0[ ]-- Advanced Micro Devices PCI-to-PCI bridge (Secondary Bus: 03(28)) IO:F000 - FFFF MEM:FCB00000 - FCDFFFFF
BUS 00, DEV 02, FUN 00 [1022:1452] -- Advanced Micro Devices Host bridge
BUS 00, DEV 03, FUN 00 [1022:1452] -- Advanced Micro Devices Host bridge
BUS 00, DEV 03, FUN 01 [1022:1453] D0[ ]-- Advanced Micro Devices PCI-to-PCI bridge (Secondary Bus: 29) IO:E000 - EFFF MEM:FCF00000 - FCFFFFFF PERF:D0000000 - E01FFFFF
BUS 00, DEV 04, FUN 00 [1022:1452] -- Advanced Micro Devices Host bridge
BUS 00, DEV 07, FUN 00 [1022:1452] -- Advanced Micro Devices Host bridge
BUS 00, DEV 07, FUN 01 [1022:1454] D0[ ]-- Advanced Micro Devices PCI-to-PCI bridge (Secondary Bus: 2A) MEM:FC800000 - FCAFFFFF
BUS 00, DEV 08, FUN 00 [1022:1452] -- Advanced Micro Devices Host bridge
BUS 00, DEV 08, FUN 01 [1022:1454] D0[L0s ]-- Advanced Micro Devices PCI-to-PCI bridge (Secondary Bus: 2B) MEM:FCE00000 - FCEFFFFF


****************************************
* 07 Driver List information *
****************************************
ACPI Fixed Feature Button,10.0.19041.3636,6-21-2006
ACPI Power Button,10.0.19041.3636,6-21-2006
ACPI x64-based PC,10.0.19041.1,6-21-2006
AMD Crash Defender,23.19.0.2,4-19-2024
CHIPSET - AMD GPIO Controller,2.2.0.134,8-20-2024
CHIPSET - AMD GPIO Controller,3.0.3.0,8-8-2024
AMD High Definition Audio Device,10.0.1.38,4-26-2024
AMD Link Controller Emulation,23.10.0.8,4-19-2022
CHIPSET - AMD PCI,1.0.0.90,3-26-2024
CHIPSET - AMD PCI,1.0.0.90,3-26-2024
CHIPSET - AMD PSP Device,5.34.0.0,10-3-2024
AMD Processor,10.0.19041.4355,4-21-2009
AMD Radeon Pro WX 3100,23.19.21.01-240819a-409297C-AMD-Software-PRO-Edition (31.0.21921.1000),8-19-2024
AMD SMBus,5.12.0.44,3-26-2024
AMD Special Tools Driver,1.7.16.219,6-22-2022
AMD Streaming Audio Device,1.0.0.14,6-5-2024
AMD-OpenCL User Mode Driver,31.0.21921.1000,8-19-2024
AMD-Windows Support Components,31.0.21921.1000,8-19-2024
Audio Endpoint,10.0.19041.1,12-6-2019
Audio Endpoint,10.0.19041.1,12-6-2019
Audio Endpoint,10.0.19041.1,12-6-2019
Audio Endpoint,10.0.19041.1,12-6-2019
Bluetooth Device (Personal Area Network),10.0.19041.3636,6-21-2006
Bluetooth Device (RFCOMM Protocol TDI),10.0.19041.4355,6-21-2006
Brother HL-L2395DW LAN,1.0.20.1,7-20-2021
Brother HL-L2395DW series,1.7.0.0,2-5-2020
Brother HL-L2395DW series,10.0.19041.1,6-21-2006
Brother HL-L2395DW series,10.0.19041.1,6-21-2006
Composite Bus Enumerator,10.0.19041.1,6-21-2006
Direct memory access controller,10.0.19041.3636,6-21-2006
Disk drive,10.0.19041.4597,6-21-2006
Disk drive,10.0.19041.4597,6-21-2006
Generic IEEE 1667 ACT,10.0.19041.1,6-21-2006
Generic IEEE 1667 Probe Silo,10.0.19041.1,6-21-2006
Generic PnP Monitor,10.0.19041.4355,6-21-2006
Generic volume shadow copy,10.0.19041.1,6-21-2006
HID Keyboard Device,10.0.19041.1,6-21-2006
HID-compliant consumer control device,10.0.19041.1,6-21-2006
HID-compliant consumer control device,10.0.19041.1,6-21-2006
HID-compliant headset,10.0.19041.3636,4-21-2009
HID-compliant mouse,10.0.19041.1,6-21-2006
HID-compliant system controller,10.0.19041.3636,6-21-2006
HID-compliant vendor-defined device,10.0.19041.3636,6-21-2006
HID-compliant vendor-defined device,10.0.19041.3636,6-21-2006
High Definition Audio Bus,24.10.0.1,6-7-2024
High Definition Audio Controller,10.0.19041.5678,3-12-2025
High Precision Event Timer,7.0.1.1011,11-7-2008
Intel(R) Dual Band Wireless-AC 3168,23.40.1.1,3-20-2024
Intel(R) Wireless Bluetooth(R),23.40.0.2,2-22-2024
MSI Software Component Interface,1.0.0.14,8-20-2024
Microsoft ACPI-Compliant System,10.0.19041.5607,6-21-2006
Microsoft Basic Display Driver,10.0.19041.3636,6-21-2006
Microsoft Basic Render Driver,10.0.19041.3636,6-21-2006
Microsoft Bluetooth Enumerator,10.0.19041.4597,6-21-2006
Microsoft Bluetooth LE Enumerator,10.0.19041.3636,6-21-2006
Microsoft Hyper-V Virtualization Infrastructure Driver,10.0.19041.4474,6-21-2006
Microsoft Kernel Debug Network Adapter,10.0.19041.1,6-21-2006
Microsoft Storage Spaces Controller,10.0.19041.4355,6-21-2006
Microsoft System Management BIOS Driver,10.0.19041.1,6-21-2006
Microsoft TCG Storage silo,10.0.19041.1,6-21-2006
Microsoft Virtual Drive Enumerator,10.0.19041.1,6-21-2006
Microsoft Wi-Fi Direct Virtual Adapter,10.0.19041.1,6-21-2006
Microsoft Wi-Fi Direct Virtual Adapter,10.0.19041.1,6-21-2006
Microsoft Windows Management Interface for ACPI,10.0.19041.1,6-21-2006
Microsoft Windows Management Interface for ACPI,10.0.19041.1,6-21-2006
Microsoft Windows Management Interface for ACPI,10.0.19041.1,6-21-2006
Motherboard resources,10.0.19041.3636,6-21-2006
NDIS Virtual Network Adapter Enumerator,10.0.19041.1,6-21-2006
PCI standard ISA bridge,10.0.19041.3636,6-21-2006
PCI standard host CPU bridge,10.0.19041.3636,6-21-2006
Pci Bus,23.10.0.2,3-9-2023
Plug and Play Software Device Enumerator,10.0.19041.1,12-6-2019
Programmable interrupt controller,10.0.19041.3636,6-21-2006
Realtek Audio Effects Component,12.0.6000.1505,12-4-2024
Realtek Audio Universal Service,1.0.813.0,12-3-2024
Realtek Hardware Support Application,11.0.6000.353,11-18-2024
Realtek High Definition Audio,6.0.9768.1,12-3-2024
Realtek PCIe GbE Family Controller,10.73.815.2024,8-15-2024
Remote Desktop Device Redirector Bus,10.0.19041.1,6-21-2006
Standard SATA AHCI Controller,10.0.19041.3636,6-21-2006
Standard SATA AHCI Controller,10.0.19041.3636,6-21-2006
System CMOS/real time clock,10.0.19041.3636,6-21-2006
System board,10.0.19041.3636,6-21-2006
System speaker,10.0.19041.3636,6-21-2006
System timer,10.0.19041.3636,6-21-2006
Trusted Platform Module 2.0,10.0.19041.4355,6-21-2006
UMBus Root Bus Enumerator,10.0.19041.1,6-21-2006
USB Audio Device,10.0.19041.5438,1-22-2025
USB Composite Device,10.0.19041.4474,6-21-2006
USB Composite Device,10.0.19041.4474,6-21-2006
USB Input Device,10.0.19041.3636,6-21-2006
USB Root Hub (USB 3.0),10.0.19041.4355,4-12-2024
USB Root Hub (USB 3.0),10.0.19041.4355,4-12-2024
USB xHCI Compliant Host Controller,10.0.19041.4355,4-12-2024
USB xHCI Compliant Host Controller,10.0.19041.4355,4-12-2024
Volume Manager,10.0.19041.3636,6-21-2006
Volume,10.0.19041.1,6-21-2006
WAN Miniport (IKEv2),10.0.19041.1,6-21-2006
WAN Miniport (IP),10.0.19041.1,6-21-2006
WAN Miniport (IPv6),10.0.19041.1,6-21-2006
WAN Miniport (L2TP),10.0.19041.1,6-21-2006
WAN Miniport (Network Monitor),10.0.19041.1,6-21-2006
WAN Miniport (PPPOE),10.0.19041.1,6-21-2006
WAN Miniport (PPTP),10.0.19041.1,6-21-2006
WAN Miniport (SSTP),10.0.19041.1,6-21-2006
****************************************
* 08 System check information *
****************************************
C:\WINDOWS\LiveKernelReports\PoW32kWatchdog
PoW32kWatchdog-20211126-1237.dmp(2021/11/26 12:37:37)(BugCode 1A1:FFFFB68FEEBCE640,0,0,0)
PoW32kWatchdog-20211217-1902.dmp(2021/12/17 19:2:42)(BugCode 1A1:FFFFDF8686A9E040,0,0,0)
PoW32kWatchdog-20221017-1422.dmp(2022/10/17 14:23:0)(BugCode 1A1:FFFFA00D6B4CB040,0,0,0)
PoW32kWatchdog-20221025-1409.dmp(2022/10/25 14:9:30)(BugCode 1A1:FFFFA00D70A60040,0,0,0)
PoW32kWatchdog-20221207-1417.dmp(2022/12/7 14:17:25)(BugCode 1A1:FFFFA88245CF5040,0,0,0)
PoW32kWatchdog-20230203-1419.dmp(2023/2/4 8:34:30)(BugCode 1A1:FFFF918E1992B040,0,0,0)
PoW32kWatchdog-20240201-1415.dmp(2024/2/1 14:15:12)(BugCode 1A1:FFFFB18C048AD040,0,0,0)
C:\WINDOWS\LiveKernelReports\USBHUB3
USBHUB3-20220327-2343.dmp(2022/3/27 23:43:10)(BugCode 144:3003,FFFFD88923DA46B0,40010000,0)
USBHUB3-20220329-1249.dmp(2022/3/29 12:49:34)(BugCode 144:3003,FFFF89851F3D56B0,40010000,0)
USBHUB3-20221104-1544.dmp(2022/11/4 15:44:20)(BugCode 144:3003,FFFF908E0C9A86B0,40010000,0)
USBHUB3-20230202-2331.dmp(2023/2/2 23:31:12)(BugCode 144:3003,FFFFED04AE1FE6B0,40010000,0)
USBHUB3-20230220-1655.dmp(2023/2/20 16:55:59)(BugCode 144:3003,FFFFAD01754486B0,40010000,0)
USBHUB3-20231023-2056.dmp(2023/10/23 20:56:9)(BugCode 144:3003,FFFFCA014DF516B0,40010000,0)
USBHUB3-20240117-1423.dmp(2024/1/17 14:23:21)(BugCode 144:3003,FFFFD702FF8C36B0,40010000,0)
USBHUB3-20240211-1135.dmp(2024/2/11 11:35:27)(BugCode 144:3003,FFFF928517DB26B0,40010000,0)
USBHUB3-20240225-1156.dmp(2024/2/25 11:56:7)(BugCode 144:3003,FFFFED0F2E1186B0,40010000,0)
USBHUB3-20240316-1341.dmp(2024/3/16 13:41:32)(BugCode 144:3003,FFFFA804935866B0,40010000,0)
USBHUB3-20240511-1607.dmp(2024/5/11 16:7:45)(BugCode 144:3003,FFFF930E3278A6B0,40010000,0)
USBHUB3-20241202-2045.dmp(2024/12/2 20:45:59)(BugCode 144:3003,FFFF9D83810926B0,40010000,0)
C:\WINDOWS\LiveKernelReports\USBXHCI
USBXHCI-20211012-1002.dmp(2021/10/12 10:2:44)(BugCode 144:1020,FFFFFE01EBD179A0,0,0)
USBXHCI-20220328-0933.dmp(2022/3/28 9:33:38)(BugCode 144:1020,FFFFD88923DA49A0,0,0)
USBXHCI-20221104-1545.dmp(2022/11/4 15:45:15)(BugCode 144:1020,FFFF908E0964C9A0,0,0)
USBXHCI-20250308-1706.dmp(2025/3/8 17:6:19)(BugCode 144:1020,FFFF8382BA9109A0,0,0)
B3D00F2 Error Status (1): correctable error detected
B0D01F3 LANE_ERROR_STATUS: F
B3D00F0 PCIE_UNCORR_ERR_STATUS: 100000
B3D00F0 PCIE_CORR_ERR_STATUS: 2000
B32D04F0 PCIE_CORR_ERR_STATUS: 1
B32D05F0 PCIE_CORR_ERR_STATUS: 1
B41D00F0 PCIE_CORR_ERR_STATUS: 2000
B41D00F1 PCIE_CORR_ERR_STATUS: 2000
B42D00F0 PCIE_CORR_ERR_STATUS: 2000
B42D00F2 PCIE_CORR_ERR_STATUS: 2000
B42D00F3 PCIE_CORR_ERR_STATUS: 2000
B43D00F0 PCIE_CORR_ERR_STATUS: 2000
B43D00F2 PCIE_CORR_ERR_STATUS: 2000
B43D00F3 PCIE_CORR_ERR_STATUS: 2000

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fsadough
Moderator

I don't see any conflicting issues in the report. Is this the only application you have problem with? Has it ever worked properly before?  

0 Likes

"Is this the only application you have problem with?"

= Yes

"Has it ever worked properly before?"

= much better than it is now.

---------------------------------------------------------------

The following is a trader I know and he is using the following CPU and GPU (Intel Core i7 13700F, NVIDIA RTX 4060).  If you view these videos you will see a major difference in smoothness and readability, compared to my video of my CPU and GPU.

https://www.youtube.com/live/3Fi8PIGT674?si=2jX5HIJx_-a5LoBw

https://www.youtube.com/live/fMj7qm9YpvU?si=412XbKBzJ2Ku-jXp

 

So is it possible that my CPU and GPU are not able to handle the rate of  data coming through and I might need to upgrade?  I'm not sure how to compare Intel/NVIDIA vs AMD Ryzen 7 2700/AMD Radeon Pro WX 3100?

 

0 Likes
fsadough
Moderator

  1. Ryzen 7 2700 is 7 years old (8 Core) comparing to Intel Core i7 being 2 years old (16 Cor). It is not a fair comparison. Obviously you will receive much better performance with a newer Ryzen 7 or Ryzen 9
  2. Also RTX 4060 is GDDR6 GPU with 3072 cores ($299 - Year 2023) comparing to WX3100 being GDDR5 with only 512 corers ($199 - Year 2017)

Deeply appreciate your time and this information, exactly what I needed!  Last Q: given the upgrades you are suggesting then would it be prudent for me to also upgrade the RAM to a higher speed? Currently I'm using 2x DDR4-2132 -16GB sticks. I have a limit of 32 GB for my current MB (B450I Gaming Plus AC)?

0 Likes
fsadough
Moderator

For best operation please choose a 32GB memory from the supported list below:
MSI Global - The Leading Brand in High-end Gaming & Professional Creation | MSI Global - The Leading...

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