Here is my system:
B450I GAMING PLUS AC
AMD Radeon Pro WX 3100 (4GB) (Current Version 24.Q4 - Released 8/19/24)
AMD Ryzen 7 2700 8 core
32 Gb RAM (2133 MHz DDR4)
Storage: 2 x 1 Tb
Windows 10 pro (up to-date)
I'm a online futures trader using Sierra Charts (https://www.sierrachart.com/). I have looked up video issues their support site and still having same issue. Wondering if I need to upgrade WX 3100 to higher memory? Any recommendations for higher performance GPU's would be appreciated. (need low profile) for ITX MB)
Solved! Go to Solution.
For best operation please choose a 32GB memory from the supported list below:
MSI Global - The Leading Brand in High-end Gaming & Professional Creation | MSI Global - The Leading...
Can you please provide me with an AMDZ Report using Radeon Pro WX 3100 installed in the system?
AMDZ Report
- Please extract the amdz-v353.zip available from https://we.tl/t-Bsz4ISGQNT
- Run amdz.exe file as an Administrator
- Select Save All and TXT as the output format
- Click on the blue button to save the report
- The .txt file will be saved in the same folder where you extracted the zipped file
When pasting in the .txt file I received a error message: Message cannot exceed 35,000 characters.
I have the .txt file and zip of the .txt file saved, no way to attach in this replay. Thank you for your time and assistance.
==========AMDz ver.3.5.3 ================
Sun Apr 20 03:14:30 PM
****************************************
* 01 System information *
****************************************
----------BaseBoard Information---------
Product Name: MS-7A40
SKU: To be filled by O.E.M.
Version: 2.0
Manufacturer: Micro-Star International Co., Ltd.
----------APU Information---------------
CPU Name: AMD Ryzen 7 2700 Eight-Core Processor 3.20GHz
CPU Info: AMD64 Family 17h Model 8h Stepping 2 AM4
Cores: 8 (Logical processors: 16)
SMU: 0.43.25.0(2B1900) --0009007D(00090076)
Temp: 43.125C/44.625C
PatchLevel: 0800820D
Memory size: 32GB (31.93 GB usable)
Memory info: [DIMM 0,P0 CHANNEL A]Unknown F4-3200C16-16GIS DDR4(2133MHz) 16 GB
[DIMM 0,P0 CHANNEL B]Unknown F4-3200C16-16GIS DDR4(2133MHz) 16 GB
----------Cache Information-------------
L1: 32 KB(Type:Data, Associative:8) *8 64 KB(Type:Instruction, Associative:4) *8
L2: 512 KB(Type:Unified, Associative:8) *8
L3: 8 MB(Type:Unified, Associative:16) *2
----------CPU Power state Information---
P0: 3300 MHz 1.00000V
P1: 3300 MHz 1.00000V
P2: 3300 MHz 1.00000V
----------Storage Information-----------
B3D00F1 DISK0: Samsung SSD 860 QVO 1TB active
B43D00F2 DISK0: CT1000MX500SSD4 active
ALPM Setting: AC: Active, DC: Active
Caps(3:00:1): [EF36FF27] Speed Caps: Gen 3, Number of ports: 8 , Port4: Gen3
Caps(43:00:2): [F737FF00] Speed Caps: Gen 3, Number of ports: 1 , Port2: Gen3
----------OS Information----------------
Name: Windows 10 Pro (UEFI)(SecureBoot)
Version: 10.019045.1(5737).amd64fre.vb_release.191206-1406
Power plan: AMD Ryzen™ Balanced
FwPOSTTime: 15560
POSTTime: 15557
----------BIOS Information--------------
Version: American Megatrends International, LLC. A.H3 (255.255) 05/16/2023 (16MB)
AGESA: ComboAM4v2PI 1.2.0.A
----------Driver Information------------
SECURE: TPM 10.0.19041.4355 6-21-2006
PCI FILTER: amdkmpfd 23.10.0.2 3-9-2023
WLAN: Netwtw04 23.40.1.1 3-20-2024
----------USB Information---------------
3.00.0(3.0) (B450 FW:210414_60_01_81)[USB Composite Device(0C45/5011)] [USB Input Device(1BCF/0005)] [Intel(R) Wireless Bluetooth(R)(8087/0AA7 Intel)] D0:D0 D0 D2
42.00.3(3.0) [USB Composite Device(1395/0806)] D0:D0
----------PCIE Information--------------
B32D05F0 Gen1 x1 (L0s, L1 disabled)-- 0x26:Intel(R) Dual Band Wireless-AC 3168 #2 (1x1)
B0D07F1 Gen3 x16 (L0s, L1 disabled)-- 0x2A:AMD PCI (3x16)
B0D08F1 Gen3 x16 (L0s enabled, L1 disabled)-- 0x2B:AMD PCI (3x16)
B0D01F3 Gen3 x4(L0s Disabled,L1 Disabled)-- 0x3:AMD USB 3.10 eXtensible Host Controller - 1.10 (Microsoft) (3x4) (R_L0_n_T_L0)
B0D03F1 Gen3 x8R(L0s Disabled,L1 Disabled)-- 0x29:AMD Radeon Pro WX 3100 (1x8) (R_L0_n_T_L0)
B3D00F2 Gen3 x4 (L0s, L1 disabled)-- 0x20:PCI-to-PCI Bridge (3x4)
B32D04F0 Gen1 x1 (L0s, L1 disabled)-- 0x25:Realtek PCIe GbE Family Controller #2 (1x1)
----------Graphics Information----------
SmartShift Unsupported
SmartDC Unsupported
SmartShift Unsupported
SmartAlloc Unsupported
Adapter name AMD Radeon Pro WX 3100
Hardware ID PCI\VEN_1002&DEV_6985&SUBSYS_0B0C1002&REV_00\4&21C0B471&0&0019
WDDM 2.7 ,64BitAtomics ,GPUMMU ,ContextlessPresent ,SurpriseRemoval
PCI address BUS: 41, DEV: 0, FUN: 0
Driver info 23.19.21.01-240819a-409297C-AMD-Software-PRO-Edition (31.0.21921.1000) 8-19-2024
Power Registry KMD_ActiveCrashRecoverySupport=5
VBIOS Info version: 015.050.002.001, part number: 113-D0910100-102, date: 2018/09/05 03:41
GPU Link status(AC) Gen3 x8 (L0s, L1 disabled)
Clock Info T:60.0C, E:214/1219MHz, M:1500/1500MHz, S:2.5GHz, W:8/8 Usage:0%
VRAM size 4096MB (Dedicated memory:4075MB, Shared memory:16346MB)
HDAudio name AMD High Definition Audio Device
Service AtiHDAudioService 10.0.1.38 4-26-2024
Power state D3
HDAudio name Realtek High Definition Audio
Service IntcAzAudAddService 6.0.9768.1 12-3-2024
Power state D0
----------Monitors Information-----------
Monitor 0:
Resolution: 1920 x 1080, Freq: 59Hz
Manufacturer: GSM Model 5b44 Serial Number 16843009,week 35 of 2015
EDID version: 1.3
Digital display
Maximum image size: 48 cm x 27 cm
Gamma: 2.20
DPMS levels: Standby, Suspend, Off
Monitor 1:
Resolution: 1920 x 1080, Freq: 59Hz
Manufacturer: HPN Model 3499 Serial Number 16843009,week 39 of 2019
EDID version: 1.3
Digital display
Maximum image size: 53 cm x 30 cm
Gamma: 2.20
DPMS levels: Off
****************************************
* 02 PCI information *
****************************************
----------PCI List----------------------
BUS 00, DEV 00, FUN 00 [1022:1450] -- Advanced Micro Devices Host bridge
BUS 00, DEV 00, FUN 02 [1022:1451] -- Advanced Micro Devices IOMMU
BUS 00, DEV 01, FUN 00 [1022:1452] -- Advanced Micro Devices Host bridge
BUS 00, DEV 01, FUN 03 [1022:1453] D0[ ]-- Advanced Micro Devices PCI-to-PCI bridge (Secondary Bus: 03(28)) IO:F000 - FFFF MEM:FCB00000 - FCDFFFFF
BUS 00, DEV 02, FUN 00 [1022:1452] -- Advanced Micro Devices Host bridge
BUS 00, DEV 03, FUN 00 [1022:1452] -- Advanced Micro Devices Host bridge
BUS 00, DEV 03, FUN 01 [1022:1453] D0[ ]-- Advanced Micro Devices PCI-to-PCI bridge (Secondary Bus: 29) IO:E000 - EFFF MEM:FCF00000 - FCFFFFFF PERF:D0000000 - E01FFFFF
BUS 00, DEV 04, FUN 00 [1022:1452] -- Advanced Micro Devices Host bridge
BUS 00, DEV 07, FUN 00 [1022:1452] -- Advanced Micro Devices Host bridge
BUS 00, DEV 07, FUN 01 [1022:1454] D0[ ]-- Advanced Micro Devices PCI-to-PCI bridge (Secondary Bus: 2A) MEM:FC800000 - FCAFFFFF
BUS 00, DEV 08, FUN 00 [1022:1452] -- Advanced Micro Devices Host bridge
BUS 00, DEV 08, FUN 01 [1022:1454] D0[L0s ]-- Advanced Micro Devices PCI-to-PCI bridge (Secondary Bus: 2B) MEM:FCE00000 - FCEFFFFF
****************************************
* 07 Driver List information *
****************************************
ACPI Fixed Feature Button,10.0.19041.3636,6-21-2006
ACPI Power Button,10.0.19041.3636,6-21-2006
ACPI x64-based PC,10.0.19041.1,6-21-2006
AMD Crash Defender,23.19.0.2,4-19-2024
CHIPSET - AMD GPIO Controller,2.2.0.134,8-20-2024
CHIPSET - AMD GPIO Controller,3.0.3.0,8-8-2024
AMD High Definition Audio Device,10.0.1.38,4-26-2024
AMD Link Controller Emulation,23.10.0.8,4-19-2022
CHIPSET - AMD PCI,1.0.0.90,3-26-2024
CHIPSET - AMD PCI,1.0.0.90,3-26-2024
CHIPSET - AMD PSP Device,5.34.0.0,10-3-2024
AMD Processor,10.0.19041.4355,4-21-2009
AMD Radeon Pro WX 3100,23.19.21.01-240819a-409297C-AMD-Software-PRO-Edition (31.0.21921.1000),8-19-2024
AMD SMBus,5.12.0.44,3-26-2024
AMD Special Tools Driver,1.7.16.219,6-22-2022
AMD Streaming Audio Device,1.0.0.14,6-5-2024
AMD-OpenCL User Mode Driver,31.0.21921.1000,8-19-2024
AMD-Windows Support Components,31.0.21921.1000,8-19-2024
Audio Endpoint,10.0.19041.1,12-6-2019
Audio Endpoint,10.0.19041.1,12-6-2019
Audio Endpoint,10.0.19041.1,12-6-2019
Audio Endpoint,10.0.19041.1,12-6-2019
Bluetooth Device (Personal Area Network),10.0.19041.3636,6-21-2006
Bluetooth Device (RFCOMM Protocol TDI),10.0.19041.4355,6-21-2006
Brother HL-L2395DW LAN,1.0.20.1,7-20-2021
Brother HL-L2395DW series,1.7.0.0,2-5-2020
Brother HL-L2395DW series,10.0.19041.1,6-21-2006
Brother HL-L2395DW series,10.0.19041.1,6-21-2006
Composite Bus Enumerator,10.0.19041.1,6-21-2006
Direct memory access controller,10.0.19041.3636,6-21-2006
Disk drive,10.0.19041.4597,6-21-2006
Disk drive,10.0.19041.4597,6-21-2006
Generic IEEE 1667 ACT,10.0.19041.1,6-21-2006
Generic IEEE 1667 Probe Silo,10.0.19041.1,6-21-2006
Generic PnP Monitor,10.0.19041.4355,6-21-2006
Generic volume shadow copy,10.0.19041.1,6-21-2006
HID Keyboard Device,10.0.19041.1,6-21-2006
HID-compliant consumer control device,10.0.19041.1,6-21-2006
HID-compliant consumer control device,10.0.19041.1,6-21-2006
HID-compliant headset,10.0.19041.3636,4-21-2009
HID-compliant mouse,10.0.19041.1,6-21-2006
HID-compliant system controller,10.0.19041.3636,6-21-2006
HID-compliant vendor-defined device,10.0.19041.3636,6-21-2006
HID-compliant vendor-defined device,10.0.19041.3636,6-21-2006
High Definition Audio Bus,24.10.0.1,6-7-2024
High Definition Audio Controller,10.0.19041.5678,3-12-2025
High Precision Event Timer,7.0.1.1011,11-7-2008
Intel(R) Dual Band Wireless-AC 3168,23.40.1.1,3-20-2024
Intel(R) Wireless Bluetooth(R),23.40.0.2,2-22-2024
MSI Software Component Interface,1.0.0.14,8-20-2024
Microsoft ACPI-Compliant System,10.0.19041.5607,6-21-2006
Microsoft Basic Display Driver,10.0.19041.3636,6-21-2006
Microsoft Basic Render Driver,10.0.19041.3636,6-21-2006
Microsoft Bluetooth Enumerator,10.0.19041.4597,6-21-2006
Microsoft Bluetooth LE Enumerator,10.0.19041.3636,6-21-2006
Microsoft Hyper-V Virtualization Infrastructure Driver,10.0.19041.4474,6-21-2006
Microsoft Kernel Debug Network Adapter,10.0.19041.1,6-21-2006
Microsoft Storage Spaces Controller,10.0.19041.4355,6-21-2006
Microsoft System Management BIOS Driver,10.0.19041.1,6-21-2006
Microsoft TCG Storage silo,10.0.19041.1,6-21-2006
Microsoft Virtual Drive Enumerator,10.0.19041.1,6-21-2006
Microsoft Wi-Fi Direct Virtual Adapter,10.0.19041.1,6-21-2006
Microsoft Wi-Fi Direct Virtual Adapter,10.0.19041.1,6-21-2006
Microsoft Windows Management Interface for ACPI,10.0.19041.1,6-21-2006
Microsoft Windows Management Interface for ACPI,10.0.19041.1,6-21-2006
Microsoft Windows Management Interface for ACPI,10.0.19041.1,6-21-2006
Motherboard resources,10.0.19041.3636,6-21-2006
NDIS Virtual Network Adapter Enumerator,10.0.19041.1,6-21-2006
PCI standard ISA bridge,10.0.19041.3636,6-21-2006
PCI standard host CPU bridge,10.0.19041.3636,6-21-2006
Pci Bus,23.10.0.2,3-9-2023
Plug and Play Software Device Enumerator,10.0.19041.1,12-6-2019
Programmable interrupt controller,10.0.19041.3636,6-21-2006
Realtek Audio Effects Component,12.0.6000.1505,12-4-2024
Realtek Audio Universal Service,1.0.813.0,12-3-2024
Realtek Hardware Support Application,11.0.6000.353,11-18-2024
Realtek High Definition Audio,6.0.9768.1,12-3-2024
Realtek PCIe GbE Family Controller,10.73.815.2024,8-15-2024
Remote Desktop Device Redirector Bus,10.0.19041.1,6-21-2006
Standard SATA AHCI Controller,10.0.19041.3636,6-21-2006
Standard SATA AHCI Controller,10.0.19041.3636,6-21-2006
System CMOS/real time clock,10.0.19041.3636,6-21-2006
System board,10.0.19041.3636,6-21-2006
System speaker,10.0.19041.3636,6-21-2006
System timer,10.0.19041.3636,6-21-2006
Trusted Platform Module 2.0,10.0.19041.4355,6-21-2006
UMBus Root Bus Enumerator,10.0.19041.1,6-21-2006
USB Audio Device,10.0.19041.5438,1-22-2025
USB Composite Device,10.0.19041.4474,6-21-2006
USB Composite Device,10.0.19041.4474,6-21-2006
USB Input Device,10.0.19041.3636,6-21-2006
USB Root Hub (USB 3.0),10.0.19041.4355,4-12-2024
USB Root Hub (USB 3.0),10.0.19041.4355,4-12-2024
USB xHCI Compliant Host Controller,10.0.19041.4355,4-12-2024
USB xHCI Compliant Host Controller,10.0.19041.4355,4-12-2024
Volume Manager,10.0.19041.3636,6-21-2006
Volume,10.0.19041.1,6-21-2006
WAN Miniport (IKEv2),10.0.19041.1,6-21-2006
WAN Miniport (IP),10.0.19041.1,6-21-2006
WAN Miniport (IPv6),10.0.19041.1,6-21-2006
WAN Miniport (L2TP),10.0.19041.1,6-21-2006
WAN Miniport (Network Monitor),10.0.19041.1,6-21-2006
WAN Miniport (PPPOE),10.0.19041.1,6-21-2006
WAN Miniport (PPTP),10.0.19041.1,6-21-2006
WAN Miniport (SSTP),10.0.19041.1,6-21-2006
****************************************
* 08 System check information *
****************************************
C:\WINDOWS\LiveKernelReports\PoW32kWatchdog
PoW32kWatchdog-20211126-1237.dmp(2021/11/26 12:37:37)(BugCode 1A1:FFFFB68FEEBCE640,0,0,0)
PoW32kWatchdog-20211217-1902.dmp(2021/12/17 19:2:42)(BugCode 1A1:FFFFDF8686A9E040,0,0,0)
PoW32kWatchdog-20221017-1422.dmp(2022/10/17 14:23:0)(BugCode 1A1:FFFFA00D6B4CB040,0,0,0)
PoW32kWatchdog-20221025-1409.dmp(2022/10/25 14:9:30)(BugCode 1A1:FFFFA00D70A60040,0,0,0)
PoW32kWatchdog-20221207-1417.dmp(2022/12/7 14:17:25)(BugCode 1A1:FFFFA88245CF5040,0,0,0)
PoW32kWatchdog-20230203-1419.dmp(2023/2/4 8:34:30)(BugCode 1A1:FFFF918E1992B040,0,0,0)
PoW32kWatchdog-20240201-1415.dmp(2024/2/1 14:15:12)(BugCode 1A1:FFFFB18C048AD040,0,0,0)
C:\WINDOWS\LiveKernelReports\USBHUB3
USBHUB3-20220327-2343.dmp(2022/3/27 23:43:10)(BugCode 144:3003,FFFFD88923DA46B0,40010000,0)
USBHUB3-20220329-1249.dmp(2022/3/29 12:49:34)(BugCode 144:3003,FFFF89851F3D56B0,40010000,0)
USBHUB3-20221104-1544.dmp(2022/11/4 15:44:20)(BugCode 144:3003,FFFF908E0C9A86B0,40010000,0)
USBHUB3-20230202-2331.dmp(2023/2/2 23:31:12)(BugCode 144:3003,FFFFED04AE1FE6B0,40010000,0)
USBHUB3-20230220-1655.dmp(2023/2/20 16:55:59)(BugCode 144:3003,FFFFAD01754486B0,40010000,0)
USBHUB3-20231023-2056.dmp(2023/10/23 20:56:9)(BugCode 144:3003,FFFFCA014DF516B0,40010000,0)
USBHUB3-20240117-1423.dmp(2024/1/17 14:23:21)(BugCode 144:3003,FFFFD702FF8C36B0,40010000,0)
USBHUB3-20240211-1135.dmp(2024/2/11 11:35:27)(BugCode 144:3003,FFFF928517DB26B0,40010000,0)
USBHUB3-20240225-1156.dmp(2024/2/25 11:56:7)(BugCode 144:3003,FFFFED0F2E1186B0,40010000,0)
USBHUB3-20240316-1341.dmp(2024/3/16 13:41:32)(BugCode 144:3003,FFFFA804935866B0,40010000,0)
USBHUB3-20240511-1607.dmp(2024/5/11 16:7:45)(BugCode 144:3003,FFFF930E3278A6B0,40010000,0)
USBHUB3-20241202-2045.dmp(2024/12/2 20:45:59)(BugCode 144:3003,FFFF9D83810926B0,40010000,0)
C:\WINDOWS\LiveKernelReports\USBXHCI
USBXHCI-20211012-1002.dmp(2021/10/12 10:2:44)(BugCode 144:1020,FFFFFE01EBD179A0,0,0)
USBXHCI-20220328-0933.dmp(2022/3/28 9:33:38)(BugCode 144:1020,FFFFD88923DA49A0,0,0)
USBXHCI-20221104-1545.dmp(2022/11/4 15:45:15)(BugCode 144:1020,FFFF908E0964C9A0,0,0)
USBXHCI-20250308-1706.dmp(2025/3/8 17:6:19)(BugCode 144:1020,FFFF8382BA9109A0,0,0)
B3D00F2 Error Status (1): correctable error detected
B0D01F3 LANE_ERROR_STATUS: F
B3D00F0 PCIE_UNCORR_ERR_STATUS: 100000
B3D00F0 PCIE_CORR_ERR_STATUS: 2000
B32D04F0 PCIE_CORR_ERR_STATUS: 1
B32D05F0 PCIE_CORR_ERR_STATUS: 1
B41D00F0 PCIE_CORR_ERR_STATUS: 2000
B41D00F1 PCIE_CORR_ERR_STATUS: 2000
B42D00F0 PCIE_CORR_ERR_STATUS: 2000
B42D00F2 PCIE_CORR_ERR_STATUS: 2000
B42D00F3 PCIE_CORR_ERR_STATUS: 2000
B43D00F0 PCIE_CORR_ERR_STATUS: 2000
B43D00F2 PCIE_CORR_ERR_STATUS: 2000
B43D00F3 PCIE_CORR_ERR_STATUS: 2000
I don't see any conflicting issues in the report. Is this the only application you have problem with? Has it ever worked properly before?
"Is this the only application you have problem with?"
= Yes
"Has it ever worked properly before?"
= much better than it is now.
---------------------------------------------------------------
The following is a trader I know and he is using the following CPU and GPU (Intel Core i7 13700F, NVIDIA RTX 4060). If you view these videos you will see a major difference in smoothness and readability, compared to my video of my CPU and GPU.
https://www.youtube.com/live/3Fi8PIGT674?si=2jX5HIJx_-a5LoBw
https://www.youtube.com/live/fMj7qm9YpvU?si=412XbKBzJ2Ku-jXp
So is it possible that my CPU and GPU are not able to handle the rate of data coming through and I might need to upgrade? I'm not sure how to compare Intel/NVIDIA vs AMD Ryzen 7 2700/AMD Radeon Pro WX 3100?
Deeply appreciate your time and this information, exactly what I needed! Last Q: given the upgrades you are suggesting then would it be prudent for me to also upgrade the RAM to a higher speed? Currently I'm using 2x DDR4-2132 -16GB sticks. I have a limit of 32 GB for my current MB (B450I Gaming Plus AC)?
For best operation please choose a 32GB memory from the supported list below:
MSI Global - The Leading Brand in High-end Gaming & Professional Creation | MSI Global - The Leading...