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PC Graphics

Yuribo
Adept I

AMD 6750 XT- Drivers Disable and Monitors Go black when playing game. Forcing Restart and Reinstalling Drivers

Graphics: AMD 6750 XT

CPU: i5-12400

 

 

 

When starting up a game, in this case BG3 and FF7 Rebirth sometimes its instant, other time it takes a min or two, but my pc goes black forcing me to force shut down and restart my pc. Upon boot up, my graphics driver is turned off and I'm swapped over to integrated graphics. I run DDU in safe mode, install a driver and my pc goes back to normal.

I was on driver 25.3.1 initially, tried 25.4.1 and I still crashed. Then tried 24.12.1 and I am still currently crashing and being forced to reinstall the driver. Simply browsing the web does not cause the drivers to crash.

 

Any assistance would be greatly appreciated.

 

There is currently another person experiencing EXACTLY what I'm dealing with on reddit right now. Here 

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1 Solution

Currently as of this moment, I have determined that this is a lemon issue of ALL AMD GPUs. I have scoured the internet and found a very small subsection of AMD users that suffer from this issue and the only fix seems to be to underclock the GPU by roughly 10%. This is specifically a GPU issue not anything else. Post from years ago talk about this issue and because it only affects a small amount of GPUs, AMD deems it insignificant to address or even begin to potentially fix.

 

I will from now on be advocating those close to me to not buy AMD, as this problem shows up after specifically a year-two years of ownership.

 

 

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4 Replies
mengelag
Volunteer Moderator

Did it always have this problem? If not, what driver version were you using at that time when things were running normal? Also, can you post your full PC specs and any other troubleshooting you've tried. 

Ryzen 7800X3D - Radeon 7900XTX - MSI Tomahawk X670e MB - 64gb 6000mhz G-Skill Neo - Noctua NH D15 - Seasonic Focus V3 GX-1000W PSU - 4TB Samsung Gen. 5 NVMe - Fractal Torrent Case - ROG PG48UQ OLED
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No, it didn't have this problem before. Just started 5 hours ago when I loaded up a bg3 save. I was just playing it perfectly fine 3 days ago as well!

 

Full Specs:

GPU: AMD Radeon RX 6750 XT

CPU: Processor 12th Gen Intel(R) Core(TM) i5-12400, 2500 Mhz, 6 Core(s), 12 Logical Processor(s)

Motherboard: MSI PRO B660M-A WIFI DDR5 mATX MotherboardR

Ram: T-Force Delta RGB DDR4 16GB (2x8GB) 3600MHz (PC4-28800) CL18

PSU: MSI MAG A750GL PCIE5.1 & ATX 3.1

 

So I will itemize exactly what I have done in response to everything:

  • I initially crashed in bg3 using driver version 25.3.1
  • Forced shut down - Rebooted, Noticed I was now on integrated graphics, Went to Device Manager and seen a yellow triangle next to my GPU and it was disabled
  • Downloaded DDU, booted in safe mode and ran ddu, downloaded 25.3.1 again
  • Booted FF7 Rebirth this time - Crashed, ran DDU, went to driver version 25.4.1 booted BG3 - Crashed.
  • ran DDU again, installed 24.12.1 this time and loaded up BG3 again. Crashed.
  • Reinstalled 24.12.1 and decided to try playing Warcraft 3 Reforged this time and Crashed
  • Reinstalled 24.12.1 and stopped there.

 

I'm writing this up before I go to bed, I pray for good tidings. Thank you for the quick response Mengelag and I apologize I won't be able to reply until tomorrow.

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Gamer82
Adept II

A DDR5 motherboard with DDR4 memory? 🤔 GPU disabling might indicate a power failure to gpu.

 

Remove all OC (cpu,ram,gpu etc), reseat gpu (can also try different pcie slot if possible) and reattach all psu power cables (including AC power), make sure that all fans are spinning and temperatures ok and try again. On that cpu the Intel spec memory frequency is max 3200MHz and running it higher like 3600MHz (OC) might lead to problems so disable xmp for testing. Also make sure you have the memory sticks in the right slots according to manual and only have keyboard mouse and one display attached for testing.

 

If still getting the issue after this and fresh driver install (or even windows install) I would consider hardware failure of psu, motherboard or even gpu. Best way to make sure is by replacing these one by one with good working parts and seeing if problem is fixed. 

 

Check all motherboard capacitors if leaked/swollen: swollen capacitor at DuckDuckGo. Leaked or badly swollen caps on the motherboard means it's probably defect but no leaked caps doesn't mean it can't be defect. Broken motherboard often means it's time to change the psu too.

 

If motherboard looks fine and PSU is bad quality or very old I would replace that first. Then I would replace the motherboard if psu doesn't fix it... or if motherboard very old but psu good quality or new then I would consider the motherboard first. I haven't had any gpu's failing on my use but I guess it's possible.

 

It could also be worth it to take system to a computer fixing place as they have spare parts to test on and maybe could figure out what's wrong before you making any purchase.

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Currently as of this moment, I have determined that this is a lemon issue of ALL AMD GPUs. I have scoured the internet and found a very small subsection of AMD users that suffer from this issue and the only fix seems to be to underclock the GPU by roughly 10%. This is specifically a GPU issue not anything else. Post from years ago talk about this issue and because it only affects a small amount of GPUs, AMD deems it insignificant to address or even begin to potentially fix.

 

I will from now on be advocating those close to me to not buy AMD, as this problem shows up after specifically a year-two years of ownership.