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PC Drivers & Software

white_cat_nas
Journeyman III

Radeon RX 6400 audio crackling over HDMI while using Microsoft Teams

Hi Support Team,

 

I have a desktop computer with a Radeon RX 6400 low profile installed. It's a Dell Optiplex 7000 SFF running with an SSD, i7-12700, and 64GB RAM. AMD Driver version is 24.7.1.

 

I use Microsoft Teams on a daily basis, performing vide calls, sharing screen, and etc. I have just formatted my PC with a Windows 11 OEM license. First, clear install, then updated all the drivers, including AMD Adrenaline.

 

Not sure when exactly it started to happen, but during some calls, around 10 minutes or so, the audio starts to crackling, and some colleagues have reported that my mic is emitting some random noise. Sometimes the audio becomes completely mute and I can't rear anyone on the meeting.

 

I'm using audio and video over HDMI. Also, I have a Dell monitor C2422HE, which supports audio, mic, camera, and KVM.

 

Did anyone experience something similar with this Graphics Card? I maybe wrong, but I believe this is more a driver issue.

 

Thank you

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