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PC Drivers & Software

arnim
Journeyman III

Firepro W9100 in Ubuntu 16.04.4 on amdgpu-pro 18.20: black screens (on mini-DisplayPort)

I have trouble with a Firepro W9100 in a Dell T630 running Ubuntu 16.04.4 (kernel 4.15.0-29-generic).

Before updating this setup worked OK but after updating to I can not get the (3)screens, which are connected to the min-DisplayPorts to run. During boot I get the splash-screen for a couple of seconds but then they simply fall back to black.

On the build-in VGA-port I have another screen, which is running nicely, so I can confirm, that the system is up and running.

The current AMD driver is amdgpu-pro-18.20-606296.

I run a some diagnostics on the system (below) but can not find the error. Any help would be highly appreciated.

sudo lshw -C video

  *-display

       description: VGA compatible controller

       product: G200eR2

       vendor: Matrox Electronics Systems Ltd.

       physical id: 0

       bus info: pci@0000:0e:00.0

       version: 01

       width: 32 bits

       clock: 33MHz

       capabilities: pm vga_controller bus_master cap_list rom

       configuration: driver=mgag200 latency=64 maxlatency=32 mingnt=16

       resources: irq:17 memory:90000000-90ffffff memory:91800000-91803fff memory:91000000-917fffff memory:c0000-dffff

  *-display

       description: VGA compatible controller

       product: Hawaii XT GL [FirePro W9100]

       vendor: Advanced Micro Devices, Inc. [AMD/ATI]

       physical id: 0

       bus info: pci@0000:83:00.0

       version: 00

       width: 64 bits

       clock: 33MHz

       capabilities: pm pciexpress msi vga_controller bus_master cap_list rom

       configuration: driver=amdgpu latency=0

       resources: iomemory:3ff0-3fef iomemory:3ff0-3fef irq:142 memory:3ffe0000000-3ffefffffff memory:3fff0000000-3fff07fffff ioport:8000(size=256) memory:c8000000-c803ffff memory:c8060000-c807ffff

--------------------

lspci -v |grep -A11 VGA

0e:00.0 VGA compatible controller: Matrox Electronics Systems Ltd. G200eR2 (rev 01) (prog-if 00 [VGA controller])

    DeviceName: Embedded Video

    Subsystem: Dell G200eR2

    Flags: bus master, medium devsel, latency 64, IRQ 17

    Memory at 90000000 (32-bit, prefetchable) [size=16M]

    Memory at 91800000 (32-bit, non-prefetchable) [size=16K]

    Memory at 91000000 (32-bit, non-prefetchable) [size=8M]

    [virtual] Expansion ROM at 000c0000 [disabled] [size=128K]

    Capabilities: <access denied>

    Kernel driver in use: mgag200

    Kernel modules: mgag200

--

83:00.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Hawaii XT GL [FirePro W9100] (prog-if 00 [VGA controller])

    Subsystem: Advanced Micro Devices, Inc. [AMD/ATI] Hawaii XT GL [FirePro W9100]

    Flags: bus master, fast devsel, latency 0, IRQ 142

    Memory at 3ffe0000000 (64-bit, prefetchable) [size=256M]

    Memory at 3fff0000000 (64-bit, prefetchable) [size=8M]

    I/O ports at 8000 [size=256]

    Memory at c8000000 (32-bit, non-prefetchable) [size=256K]

    Expansion ROM at c8060000 [disabled] [size=128K]

    Capabilities: <access denied>

    Kernel driver in use: amdgpu

    Kernel modules: radeon, amdgpu

--------------------

-> The Matrox appears to be the build-in card; the FirePro W9100 is recognized as Hawaii XT GL, which is correct.

--------------------

ls  /usr/share/X11/xorg.conf.d/

00-amdgpu.conf            10-radeon.conf            70-synaptics.conf

10-amdgpu.conf            11-evdev-quirks.conf      70-wacom.conf

10-evdev.conf             11-evdev-trackpoint.conf

10-quirks.conf            51-synaptics-quirks.conf

cat /usr/share/X11/xorg.conf.d/00-amdgpu.conf

Section "OutputClass"

    Identifier "AMDgpu"

    MatchDriver "amdgpu"

    Driver "amdgpu"

EndSection

Section "Files"

    ModulePath "/opt/amdgpu-pro/lib/xorg/modules"

    ModulePath "/opt/amdgpu/lib/xorg/modules"

    ModulePath "/usr/lib/xorg/modules"

EndSection

--------------------

-> The directory /opt/amdgpu-pro/lib/xorg/modules does not exist. Instead there is /opt/amdgpu-pro/lib/x86_64-linux-gnu/ which contains

     libamdocl12cl64.so  libamdocl-orca64.so  libOpenCL.so  libOpenCL.so.1

However, my level of knowledge does not allow me to judge this. What am I doing with this information?

Or am I worrying about something, which doesn't need any worries?

--------------------

The Xorg.0.log is 682 lines long, so I reduced it to the Errors only (in their direct context).

--------------------

  1 Xorg.0.log:

  2

  3 [    15.168]

  4 X.Org X Server 1.19.6

  5 Release Date: 2017-12-20

  6 [    15.168] X Protocol Version 11, Revision 0

  7 [    15.168] Build Operating System: Linux 4.4.0-128-generic x86_64 Ubuntu

  8 [    15.168] Current Operating System: Linux Monster 4.15.0-29-generic #31~16.04.1-Ubuntu SMP Wed Jul 18 08:54:04 UTC 2018 x86_64

  9 [    15.168] Kernel command line: BOOT_IMAGE=/boot/vmlinuz-4.15.0-29-generic root=UUID=525c0336-050d-46ea-b480-46577c61e4e3 ro quiet splash vt.handoff=7

10 [    15.168] Build Date: 14 June 2018  05:12:30PM

11 [    15.168] xorg-server 2:1.19.6-1ubuntu4~16.04.1 (For technical support please see http://www.ubuntu.com/support)

12 [    15.168] Current version of pixman: 0.33.6

79 [    15.196] (II) LoadModule: "mga"

80 [    15.196] (WW) Warning, couldn't open module mga

81 [    15.196] (II) UnloadModule: "mga"

82 [    15.196] (II) Unloading mga

83 [    15.196] (EE) Failed to load module "mga" (module does not exist, 0)

84 [    15.196] (II) LoadModule: "amdgpu"

85 [    15.196] (II) Loading /opt/amdgpu/lib/xorg/modules/drivers/amdgpu_drv.so

86 [    15.197] (II) Module amdgpu: vendor="X.Org Foundation"

87 [    15.197]    compiled for 1.19.5, module version = 1.4.0

88 [    15.197]    Module class: X.Org Video Driver

89 [    15.197]    ABI class: X.Org Video Driver, version 23.0

127 [    15.211] (II) LoadModule: "mga"

128 [    15.211] (WW) Warning, couldn't open module mga

129 [    15.211] (II) UnloadModule: "mga"

130 [    15.211] (II) Unloading mga

131 [    15.211] (EE) Failed to load module "mga" (module does not exist, 0)

132 [    15.211] (II) LoadModule: "amdgpu"

133 [    15.211] (II) Loading /opt/amdgpu/lib/xorg/modules/drivers/amdgpu_drv.so

134 [    15.211] (II) Module amdgpu: vendor="X.Org Foundation"

135 [    15.211]    compiled for 1.19.5, module version = 1.4.0

136 [    15.211]    Module class: X.Org Video Driver

137 [    15.211]    ABI class: X.Org Video Driver, version 23.0

194 [    15.217] (II) Module glamoregl: vendor="X.Org Foundation"

195 [    15.217]    compiled for 1.19.5, module version = 1.0.0

196 [    15.217]    ABI class: X.Org ANSI C Emulation, version 0.4

197 [    15.217] (II) glamor: OpenGL accelerated X.org driver based.

198 [    15.278] (II) glamor: EGL version 1.4 (DRI2):

199 [    15.278] EGL_MESA_drm_image required.

200 [    15.278] (EE) modeset(0): glamor initialization failed

201 [    15.278] (II) modeset(0): ShadowFB: preferred YES, enabled YES

458 [    15.395] (--) RandR disabled

459 [    15.397] (II) SELinux: Disabled on system

460 [    15.397] (II) AIGLX: Screen 0 is not DRI2 capable

461 [    15.397] (EE) AIGLX: reverting to software rendering

462 [    15.405] (II) IGLX: enabled GLX_MESA_copy_sub_buffer

463 [    15.406] (II) IGLX: Loaded and initialized swrast

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arnim
Journeyman III

Three month and not a single answer later I upgraded the system to Ubuntu 18.04.1 and the driver (as suggested on the AMD driver pages) to amdgpu-pro-18.20-621984. Same problem: the splash-screen is showing on all screens, but as soon as I log in, the screens on the mini-display-port are black.

How can I make my machine use its graphics card?!

I followed the instructions for generating a bug-report at Radeon Software for Linux Installation | AMD and now would like to share these data with somebody, who can help me with repairing my system.

thanks, aRnim

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