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PC Drivers & Software

mickeekung
Challenger

AMD? Are you trying to fix black screen/system freeze issue when gaming or not?

Crash dumps are enabled on your computer.

Crash dump directories:
C:\Windows
C:\Windows\Minidump

On Sat 4/4/2020 6:42:19 PM your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\040420-16437-01.dmp
This was probably caused by the following module: Unknown (0x0000000000000003)
Bugcheck code: 0x116 (0xFFFFD683870E1010, 0xFFFFF80575AF0818, 0xFFFFFFFFC0000001, 0x3)
Error: VIDEO_TDR_ERROR
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error.
Google query: VIDEO_TDR_ERROR



On Sat 4/4/2020 6:42:19 PM your computer crashed or a problem was reported
crash dump file: C:\Windows\MEMORY.DMP
This was probably caused by the following module: Unknown (0x0000000000000003)
Bugcheck code: 0x116 (0xFFFFD683870E1010, 0xFFFFF80575AF0818, 0xFFFFFFFFC0000001, 0x3)
Error: VIDEO_TDR_ERROR
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error.
Google query: VIDEO_TDR_ERROR



On Sat 4/4/2020 6:22:41 PM your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\040420-13359-01.dmp
This was probably caused by the following module: atikmpag.sys (0xFFFFF8008B7309F0)
Bugcheck code: 0x116 (0xFFFF8886838F7010, 0xFFFFF8008B7309F0, 0x0, 0xD)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\System32\DriverStore\FileRepository\u0353575.inf_amd64_8e19095ae833d985\B353558\atikmpag.sys
product: AMD driver
company: Advanced Micro Devices, Inc.
description: AMD multi-vendor Miniport Driver
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
Google query: atikmpag.sys Advanced Micro Devices, Inc. VIDEO_TDR_ERROR



On Wed 3/25/2020 9:53:15 PM your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\032520-16390-01.dmp
This was probably caused by the following module: Unknown (0x0000000000000003)
Bugcheck code: 0x116 (0xFFFFCE8FC5C6B010, 0xFFFFF8034FB90818, 0xFFFFFFFFC0000001, 0x3)
Error: VIDEO_TDR_ERROR
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error.
Google query: VIDEO_TDR_ERROR

Please answer me.

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4 Replies

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yes

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warsun
Challenger

Pretty sure they are not but hey.

Set your driver to default

Uninstall your driver an install this one.

https://www.amd.com/en/support/kb/release-notes/rn-rad-win-17-9-1 

This one is reliable. But do not stop letting them know this is an issue.

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egdoom
Journeyman III

I'm still having the exact same issue to this day. Have you found a solution by any chance.

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