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dertourist
Adept I

XFX 6900XT Time Spy crash

I recently bought a XFX 6900 XT Black Edition.

 

I am not able to pass a Benchmark test in Time Spy. It pemanently occurs an error during Graphic test 1.

I tried several things like clock rate or fan speed. No positive result. Keeps crashing. The Wattman test passes successfully though. Also I did not have any issues with unigine heaven benchmark.

 

Do´ not really know how to fix this.

ts1.jpgts2.jpgts3.jpgts4.jpgwattman1.jpgwattman2.jpgwattman3.jpgwattman4.jpg

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13 Replies
goodplay
MVP

Re: XFX 6900XT Time Spy crash

Try 'overclockers uk, overclock.net' rx6900xt owners thread, they'll help you out with stable oc options.

Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3200c16d kit, Aorus nvme gen4 1tb, Nitro+RX6900XT, RM850.
amdmatt
Community Manager
Community Manager

Re: XFX 6900XT Time Spy crash

Please can you provide information your full system specs, including PSU and a picture of the internals of your system chassis. 

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dertourist
Adept I

Re: XFX 6900XT Time Spy crash

Good Morning,

 

System specs:

CPU: Ryzen 7 3700X, no OC

PSU: Be Quiet Straight Power 11 Gold 750W

RAM: GSkill Trident Z 2x8GB 3600MHz

MB: Gigabyte Gaming X570 Gaming X

CPU Cooling: NZXT 62x  

Case: Be quiet Dark Base 700

SAM is on.

Drivers and Bios are up to date.pr1.jpgpr2.jpgts2315.jpgts23151.jpgtse1.jpgtse2.jpgwatt21.55.jpg

I connected the VGA with two separate cables on two different rails on my psu (PCIe1, PCIe3 as described in psu manufacturer manual).

Currently at work but can provide a picture later.

What I have done so far:

Benchmark Test with Time Spy with standard AMD Software Settings --> Permanent failure during Intro order Graphic Test 1 (Time Spy "An error occurred" ). Actually it only passed once after I reinstalled Windows and set preset to Loud, when I tried to repeat the test it failed again (See attached pic for Score)SoTR.jpg

Benchmark Test with Unigine Heaven --> Passed

Benchmark Test with Shadow of the Tomb Raider Demo --> Passed, Settings "High@2K"

Benchmark Test with Borderlands 3 --> Passed , Settings "Ultra@2K"

Benchmark Test with Time Spy Extreme, AMD Preset "Loud" --> Passed

Benchmark Test with Port Royal, AMD Preset "Loud" --> Passed

Please see attachments for further details.

I do not want OC or UV the VGA. Just plug in and enjoy gaming. I mean that is what you should expect from a card of this price range.

 

Regards

 

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amdmatt
Community Manager
Community Manager

Re: XFX 6900XT Time Spy crash

According to the 6900 XT PSU requirements, it is 850W and yours is 750W.

AMD Radeon™ RX 6900 XT Graphics | AMD

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dertourist
Adept I

Re: XFX 6900XT Time Spy crash

Thanks for the reply. I ordered a new psu. Will respond as soon as I can test it.

dertourist
Adept I

Re: XFX 6900XT Time Spy crash

New PSU installed today. Still crashes in Time Spy and Fire Strike Extreme.

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hrpuffnstuff
Adept III

Re: XFX 6900XT Time Spy crash

If you are using msi afterburner try removing it and see if the behavior persists.  Time Spy works fine on my rx 6900 xt.  Are you using separate rails for the gpu pcie connectors?

hrpuffnstuff_0-1627502563516.png

17.2.1 yields even better results.

hrpuffnstuff_0-1627503203375.png

 

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goodplay
MVP

Re: XFX 6900XT Time Spy crash

You should also reset the 'Tuning', then disable it (Factory Reset) while your troubleshooting the issue.

Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3200c16d kit, Aorus nvme gen4 1tb, Nitro+RX6900XT, RM850.
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amdmatt
Community Manager
Community Manager

Re: XFX 6900XT Time Spy crash

I've been running Timespy and Timespy Extreme at stock and with the GPU overclocked on 21.7.2 and have been able to complete the full benchmark multiple times without any failures.
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