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germanese
Journeyman III
Journeyman III

WX 7100 Overheating (Warranty Support: Undeliverable: Warranty Service Request)

What is the idle temps for this card?

What is the Max Temp this card can operate safely in.

This is a Pro Card and I expected the Pro Support not the same support of Gaming Cards.

My Temps are 51-60C idle and 91-95C on load. (It started to have the electronics smell)

Unacceptable for a pro card to do work with, if it will burn my computer down.

What the hell is wrong with warranty support.

I called support and they have no clue what GPU I have,

Was told to fill out the warranty form, to get help. But that one came back as in deliverable.

Undeliverable: Warranty Service Request

So IF ANY ADMINS or TECH people from AMD read this I WOULD LIKE TO GET IN CONTACT WITH ONE OF YALL.

Tried it in a Dell Case, EVGA Case, Custom Case each with different Fan setup. Still hot as hell.

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2 Replies
steamkeystudios
Journeyman III
Journeyman III

Re: WX 7100 Overheating (Warranty Support: Undeliverable: Warranty Service Request)

My cards are doing the same thing but mine are shutting off. Anyone know how to fix this?

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elstaci
Esteemed Contributor III

Re: WX 7100 Overheating (Warranty Support: Undeliverable: Warranty Service Request)

try emailing AMD Support from here : Email Form .

If the Overheating issue started after updating the AMD Pro driver, try using a previous driver and see if it continues to overheat.

This is the latest WX 7100 AMD Pro Driver - 18.Q1.1 - 03/22/2018 : Workstation

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