I don't even know where to start by typing this up ... it's been A pure nightmare and hell ... so I built 2 new pcs like 30 days ago exactly , the specs for both pc's are matching parts
CPUs - Ryzen 5 3600X / AFM Cooler = Noctua NH-D15
GPUs - Sapphire Nitro + RGB Edition RX5700XT
MOBOs - Asus X470-F ROG Strix
RAMs - G.Skill RipJaws F4-3200C14D-16GVK 16GB 2x8
PSU - Seasonic FOCUS Plus 750 Gold SSR-750FX 750W
HD/SSD - SAMSuNG 970 EVO NVMe M.2 SSD 1TB
Windows 10 PRO oh yeahhhhh soooooo proooooooooooooooooooooo allllll i doooooooo issss crashhhhhhhhhhhhhhhhhhhh
pc's & parts are Brand New , No previous video drivers or models were installed , Factory fresh builds/installs
Both suffering same issues , Current date 5/27/2020 @ driver versions 20.4.2 made the pcs become unusable and now even rolling back to older drivers I.E 20.2.2 // 19.12.1 or any driver , instant crashes and black screens when entering any game or doing anything , moving my mouse now causes the driver to restart ... even installing driver through Device Manager VIA skipping addrenaline install ofcourse running DDU in safe mode first etc / restart with internet off doing everything right . this is flat out AMD driver / card sided , nothing else in our PCS can be causing this .. so many people are plagued by issues with these amd cards right now and it really honestly feels like nothing at all is being done , I can't even contact newegg to get help or anybody for help .. I can't even return the card to newegg because it says it's 1day past return date ... and I can't call them to tell them I only waited 1 more day to see if this bs driver fixed anything but all it did was make our pcs 100x worse than yesterday like no joke I can't do anything now .. reinstalling old drivers do no good for me anymore .. im crashing on everything and anything I Really don't know what to do other than just throew the card in the trash I mean I'm not A rich person or can afford to do that but I really don't know what else to do I don't even know how to get help or if there really is any help .. there obviously isn't any help , this is just so sad This was the first ATI card I ever purchased and I have been playing pc games for 20 years since I was 12 , my first good Nvidia card was A Nvidia 6800GT back in the AGP card days .. and sadly I really think that card was better than this $450 x 2 = 900 + tax @ soon to be paper weights.. Is there even any real workerss on this forum to help ?? where can I get actual help
Black screens / crashes / hanging / bs / failing drivers all drivers and bunk where can i get help or A replacement what do I DOOOOO
I'm not normally a "jump ship" kind of guy, but that said.
You've got a very nice/desirable 5700xt (Nitro+rgb) - sell it, you shouldn't have any issue getting a buyer currently. Buy the best Nvidia GPU can for whatever $ you get out of it.
I know that's not an ideal solution, you bought the 5700xt for a reason. Still... at a certain point (by the way your post was worded it sounds like you've found that point) you really start disliking the card, and likely even if every issue was fixed tomorrow, you'd still question / second guess / resent it in the future. Sometimes it really is best just to cut your losses and try another route.
Whatever you choose, I wish you luck. Frustrating when a new build doesn't work right.
UPDATE / AFter running DDU multiple times as well as AMDutility and ridding of the new plagued driver 20.4.2 (WHQL) and going back to 20.2.2 (WHQL) I am able to play WoW again and set my fan settings in ATi driver without causing crash or errors , before I would run 5 feet in wow or so and the driver crash would trigger on the new driver .. I was fine just last night with 20.2.2 and went to 20.4.2 and that's when all the issues surfaced again.. I really hope they get this ffixed soon... like officially please do more testing and fixes for my components and games . The performance in league of legends is still Crap tbh..
Please just forreal AMD if anyone reads this post / thread please get these issues fixed , I'm gonna hold onto the card and remain on 20.2.2 until I forsure know things are working .. I will wait patiently for A fix just please do it
Update 3 .. crashed again and keeps coming back ... confirmed problems came after installation of new driver released yesterday..now can't get rly any driver to remain stable
Sorry to hear,I have had the STRIX 5700XT OC since October and have never had a crash or black screen on any drivers to date.Hope you get your system figured out.
I feel your pain ... have a 5700XT, for compatibility reasons I combined it with all AMD hw ... x570 chipset, amd ryzen. I even bought same brands (Gigabyte AORUS series). And still ... crash crash.
PC was assembled around january 2020, started off with Battlefield randomly crashing, rebooting etc. Went back to the 19.12.1 drivers which solved my issues ... until I started playing Warzone. It crashed constantly, I also experiences black screens with Starcraft 2. Warzone is stable on the 20.4.1 drivers (Battlefield still crashing).
Now installing 20.5.1, hope I can play both with the same driver set :-)
I dont expect much since this is still in the known issues list:
Some users may still experience black screen or system hang issues during extended periods of gameplay. AMD will continue to monitor and investigate reports of these issues closely.
You are right to say about rx 5700xt. I have also Sapphire rx 5700xt nitro+ and have same problems. I tried everything mainboard bios update, chipset driver update and every gpu driver from 19.12.1 to 20.5.1. I can play BF5 and WWZ but can not play warzone with 19.12.1..But when i updated driver, i can not play any games. Even i rolled back the driver i cant play most of the games. Besides, i started to see some strange random points and artifact on the windows screen also with latest driver. I decided to send the graphic card to sapphire service. If i have i change to take my money, i will never ever buy radeon graphic card.
It started out OK. For about 2 days.
Now this piece pof brand new all-AMD crap crashes multiple times a day.
RX 5700 XT
AMD Ryzen 5 3600
NEVER NEVER NEVER buy crap from AMD.
Unreliable, noisy utter **bleep** crap.
Rot in hell AMD. Blasted thieves.