cancel
Showing results for 
Search instead for 
Did you mean: 

Graphics Cards

jadervasque
Journeyman III

Why doesn't my Gigabyte RX 5500 XT Gaming OC 4Gb play 8k YouTube videos?

I bought a machine with the following configurations:


   • Processor: AMD Ryzen 5 3600X
   • Motherboard: Gigabyte B450 Aorus M
   • Memory: 2x8Gb DDR4 3200Mhz
   • Graphics Card: Gigabyte Radeon RX 5500 XT Gaming OC 4Gb
   • SSD: Kingston A400 480Gb
   • Font: Corsair CV550
   • System: Windows 10 Pro (version 10.0.19041)

In the video card specifications, on the Gigabyte website (https://www.gigabyte.com/br/Graphics-Card/GV-R55XTGAMING-OC-4GD/sp#sp), informs that it reaches 8K resolution (7680x4320px), but it is unable to play videos on YouTube at this resolution, it gets stuck. In 4K it runs smooth, but not 8K. I tested it with this video here: https://www.youtube.com/watch?v=1La4QzGeaaQ.

print.png

My Ideapad 320 notebook with Core i5-8250U, 8Gb, HDD and GeForce MX150 2Gb video card runs this video perfectly and still using only the integrated video card. However, on the notebook I saw that more processor (~ 25%) and 3D GPU (~ 50%) are used, and not Video Encode, as with Radeon (see image above).

   • Is something wrong with my card or my system?

   • What could be happening?

   • Could anyone help me with this issue?

0 Likes
0 Replies