I have a radeon rx 5600 xt and this message has appeared 5 times.
When this happens, I cannot play any type of video (YouTube, Facebook, in any browser and even videos saved in my own files).
If I restart the PC everything is fixed, but I would like to know how to fix it and what is the problem.
For now it has not happened while I play games, it has happened while in Chrome or even on the desktop.
If you're not using the 20.8.3 driver, than you'll want to try doing so. The newer drivers aren't so hot for the 5000 series cards.
AMD Radeon™ RX 5600 XT Previous Drivers | AMD Scroll down to the 20.8.3 and download it but don't install it yet.
Get DDU from: Display Driver Uninstaller Download version 188.8.131.52 (guru3d.com) At the bottom of the page look for the closest mirror to you and download that but don't install it yet.
Ok, disconnect from the internet and reboot into safe mode by holding the "shift" key while selecting "restart". At the blue screen select "advanced", "startup options", "safe mode", no networking is needed. The PC will reboot, enter your PW or pin to get to the screen. Now install DDU and run it, selecting to uninstall the AMD GPU driver. Default options are fine. It will uninstall the driver and reboot.
Now install the 20.8.3 driver you downloaded and see how it works. Oh and if you still have an issue, list your full system specs in your reply.
Have the same problem when I open a project in Adobe After Effects 2020. Went through all the steps you described there. It ended up with that the software doesn't crash any more, but the AMD message still emerges while opening a project in AE.
Device characteristics are:
- HP Pavilion Laptop
- AMD Ryzen 5 3500U with Radeon Vega Mobile GFX 2.10 GHz
- RAM 8.00 Gb
- Windows 10 Home 64-bit
I am absolutely baffled. Have been pursuing this issue three days in a row.
If you have any leads, I would be very appreciated.
Thanks in advance.
Hey guys. Just wanted to let you know I've managed to solve the matter by installing Adobe After Effects 2021 and uninstalling previous version (2020).