cancel
Showing results for 
Search instead for 
Did you mean: 

Graphics

exekverad
Adept II
Adept II

WattMan Settings "restored due to unexpected error" on every reboot

Unknown reason for error occurs after using Radeon Overlay WattMan to switch profile

I am aware of the flawed logic in my title. How do I extrapolate that problem X is related to problem Y?
Logically or in practice I admittedly can not give an answer to that. I speculate that as I have been using and survived various hits and misses and trial and error  with optional as well as stable releases of your driver software for as long as I have (I started becoming familiar with AMD with the release of the famous Clawhammer CPU and ATI a year or two after that) so if I am allowed some wiggle-room I have to refer, in part, to the dreaded "gut-feeling" phenomenon. X & Y are undoubtedly related.


 The only connection I can claim as some kind of proof would be that it doesn't occur unless I do switch profile specifically using the Overlay I have had tremendous amount of problems with WattMan and the Overlay as far back as I can remember, specifically when it comes to how the Overlay and the Radeon Software GUI seems to be independent and even seem incompatible.

A few words about my predisposition 

I am a entrepreneur and a IT-consultant and privately I am enthusiastically tweaking and over-clocking computers. 
My personal computer, though, I am quite cautious with and thus I basically tweak the performance based on my ability to keep it cool and green. Or, in other words, I want to use as little energy and produce as few watt as I can while maintaining and improving the total computing power and over-all performance in all aspects. 

But when it comes to my graphic card I rarely find any viable reason for actually pushing the performance limits much at all, I find the GPU is one part of a computer that benefits the most, along with the motherboard, to not only do your research before a purchase but prepare for upcoming technology and compatibility. That's why I switched from nVidia and Intel on my personal computers (with the obvious exception to racket and small office servers) to AMD (and former ATI). 

What is the problem?

Ever since the 19.6.1 optional driver really didn't come off as ready for any kind of use I made a clean install in a "by the book" way of approach, meaning I did what I tell my costumers to do but obviously know is not the actual cause but rather an ad hoc solution to a problem I often find solvable if given time and some experience. 
So I ran with the famously hyped 19.5.1 and subsequently 19.5.2 as I felt the pressing urge to enjoy Rage 2 to the fullest, and thus didn't want to spend time reverse engineering all the issues I had with the beta generation. 
It works. It works well. I will even supply you with a video of a live stream demonstrating how well it works.

Here is what doesn't make sense and qualifies as an empirically observed problem:

  1. Using profiles in WattMan trough the Radeon Software GUI creates a super-position setup which applies some parts of the settings upon launch (either trough GUI > Launch or independently running the binary) and disregards others. 
  2. If I enable the customized WattMan profile post launch in-game solves the issue of the WattMan profile not being applied. Thus the appropriate settings runs satisfactory. 
  3. After switching or ending the custom fitted program (In this case Rage 2 and Kingdom Come: Deliverance) and using the Radeon Overlay (trough keyboard shortcut) to switch from the customized profile to "Balanced" or even green option it still works as intended, until... 

THE HEADACHE

After every machine rebooting and ever since I started using the In-game overlay to change profiles since it doesn't apply correctly I receive the error pop-up upon system launch and the Radeon Adrenaline driver is loaded onto Random Access Memory saying something to the effect of: "Due to an unexpected error.. default settings". 

This happens on every planned and correctly executed rebooting of the operating system as well as the hardware.

What's interesting and very problematic in all this is the fact that the settings aren't defaulted or changed in any intelligible way. I've combed trough every variable and I don't have the time or personal motivation to spend more time than needed to figure this out.

--- Hardware (Further detailed in the attached DiagX) ---

- AMD Ryzen 7 1800X O.C depending on intended work between 4Ghz and 4.3Ghz
- AMD/ATI (Do you still call it that?) Vega64 OC Air Boost (MSI)
- MSI X470 Gaming Plus with A70 bios
- Corsair Vengence DDR4  3Ghz with 2 XMP profile (profile 2 enabled at 3Ghz in this example)
- HP Omen 144Hz FreeSync monitor (dual monitors but the other one disconnected during trial and error)
- Windows 10 Pro with the latest drivers installed and the latest updates

Sidenote ragerding driver-related speculation

I have the latest drivers available for every part of the computer that is capable of having a x64 driver installed. I am not utilizing any utility software with the exception of Samsung due to the fact that it enables me to update firmware among other things. In the video below I have the monitor set to 100Hz since I am using FreeSync and capped the game at 70 (sometimes 75) frames per second to minimize energy output and monitor life-time expectancy). 

Here's a blog post I wrote on the issue regarding my clean installation of the currently and formally stable and recommended driver for my card, please mind you it's not intended for publication yet and thus is formally incomplete:



lunalpha.com/info/2019/06/something-something-darkside

As promised, an instance of Rage 2 streamed to YouTube in the manufacturers stated "optimized" resolution (Omen monitor capable of 144Hz capped at 100Hz in this video, not using virtual resolutions thus limited to 1920x1080) and profile capped frame-rate at 70 fps with FreeSync enabled (saving about 100 watt in GPU output by capping the frame-rate, very environmental and keeps the motherboard cooler too):

Post Scriptum: 
This is primarily aimed at staff and/or supporting chapters and individuals and not casual speculation. 
I would thus appreciate limited responses from casual readers or even enthusiasts like myself with the kind of self-proclaimed knowledge and know-ho that encourages the confidence to question if it's not due to the obvious mistakes that so often give the satisfaction of being correct and useful. 

I know that sounds offensive to most sentient and intelligent beings but seeing as I am one of you and admittedly self-proclaimed in most aspects of my genius I find it to be a fitting description of most of us. Unless you know this doesn't apply to your comment, please, speculate. 

This is in no way ment to be humorous. Well, yes the last paragraph kind of is but I do mean it, I want this to be solved and not become a social issue or genitalia measurement contest. Make that the last two paragraphs. 

Thank you! 

0 Kudos
6 Replies
ejsmith123
Journeyman III
Journeyman III

Re: WattMan Settings "restored due to unexpected error" on every reboot

I've also been experiencing this issue on my recent build. 

I'm seeing the Wattman errors on reboot, and on restoring from sleep.

These are accompanied by a Windows 10 x64 Pro error log entry for bug Check 278.

________________________________

 The WhoCrashed report shows as follows:

This was probably caused by the following module: atikmpag.sys (0xFFFFF80655920578)
Bugcheck code: 0x116 (0xFFFFA80AAD848010, 0xFFFFF80655920578, 0xFFFFFFFFC0000001, 0x3)
  Error: VIDEO_TDR_ERROR
file path: C:\Windows\System32\DriverStore\FileRepository\c0344727.inf_amd64_bcc34be71d351e6c\B344591\atikmpag.sys
product: AMD driver

__________________________________________________

It's a recent build and it's had 3 versions of the latest drivers and is currently on 19.7.2

No overclocking done on any of the system except bringing the system ram to 2400 MHz.

System specs:

Ryzen 5 2600X

Gigabyte Ryzen 7 16GB rev 1.0

32 BG Corsair Vengeance DDR 3200  8x4
Gigabyte X470 Aorus Gaming 7 WiFi v1.1  F40 Bios

Samsung 970EVO PCIE 1TB drive

Corsair 1000i 80+ Gold Power supply

Windows 10 Pro

All patches, drivers, and firmware are up to date.

0 Kudos
ejsmith123
Journeyman III
Journeyman III

Re: WattMan Settings "restored due to unexpected error" on every reboot

As a follow up, the issue is the same after updating to the 19.7.3 drivers after removing the old using DDU.

The crashes were even occurring when the PC and myself were asleep.

This is causing the displays to fail and restarting the PC. (Monitors are Samsung 27" curved gaming monitor on DP, and 24" BENQ gaming monitor on HDMI)

Crash log as follows:

Crash Dump Analysis



Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Sun 7/28/2019 2:46:16 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\072819-7671-01.dmp
This was probably caused by the following module: atikmpag.sys (0xFFFFF80635F20578)
Bugcheck code: 0x116 (0xFFFFA588A48C6010, 0xFFFFF80635F20578, 0xFFFFFFFFC0000001, 0x3)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\System32\DriverStore\FileRepository\u0345074.inf_amd64_bf7c3098e12f658b\B345087\atikmpag.sys
product: AMD driver
company: Advanced Micro Devices, Inc.
description: AMD multi-vendor Miniport Driver
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. VIDEO_TDR_ERROR



On Sun 7/28/2019 2:46:16 PM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: atikmpag.sys (0xFFFFF80635F20578)
Bugcheck code: 0x116 (0xFFFFA588A48C6010, 0xFFFFF80635F20578, 0xFFFFFFFFC0000001, 0x3)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\System32\DriverStore\FileRepository\u0345074.inf_amd64_bf7c3098e12f658b\B345087\atikmpag.sys
product: AMD driver
company: Advanced Micro Devices, Inc.
description: AMD multi-vendor Miniport Driver
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. VIDEO_TDR_ERROR



On Sun 7/28/2019 4:56:39 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\072819-8234-01.dmp
This was probably caused by the following module: atikmpag.sys (0xFFFFF80164C10578)
Bugcheck code: 0x116 (0xFFFFAF0310996010, 0xFFFFF80164C10578, 0xFFFFFFFFC0000001, 0x3)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\System32\DriverStore\FileRepository\u0345074.inf_amd64_bf7c3098e12f658b\B345087\atikmpag.sys
product: AMD driver
company: Advanced Micro Devices, Inc.
description: AMD multi-vendor Miniport Driver
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. VIDEO_TDR_ERROR



On Sat 7/27/2019 2:32:03 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\072719-8000-01.dmp
This was probably caused by the following module: atikmpag.sys (0xFFFFF80655920578)
Bugcheck code: 0x116 (0xFFFFA80AAD848010, 0xFFFFF80655920578, 0xFFFFFFFFC0000001, 0x3)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\System32\DriverStore\FileRepository\u0345074.inf_amd64_bf7c3098e12f658b\B345087\atikmpag.sys
product: AMD driver
company: Advanced Micro Devices, Inc.
description: AMD multi-vendor Miniport Driver
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. VIDEO_TDR_ERROR



On Sun 7/21/2019 1:53:52 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\072119-8687-01.dmp
This was probably caused by the following module: atikmpag.sys (0xFFFFF8045B710578)
Bugcheck code: 0x116 (0xFFFFA805874DB010, 0xFFFFF8045B710578, 0xFFFFFFFFC0000001, 0x3)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\System32\DriverStore\FileRepository\u0345074.inf_amd64_bf7c3098e12f658b\B345087\atikmpag.sys
product: AMD driver
company: Advanced Micro Devices, Inc.
description: AMD multi-vendor Miniport Driver
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. VIDEO_TDR_ERROR

0 Kudos
nightly23
Journeyman III
Journeyman III

Re: WattMan Settings "restored due to unexpected error" on every reboot

Is "Turn on fast start-up" enabled in your power options? If so, disable it and hopefully it fixes your issues.

0 Kudos
dezi
Adept II
Adept II

Re: WattMan Settings "restored due to unexpected error" on every reboot

For now the best fix that I found is dropping your Max GPU Clock Setting down to around 1800mhz in wattman seems to do the trick! if it still happens then go a little lower on the clock settings, Battlefield 5 and a few other games run fine with them set where they are at default but when playing Fortnight, GTA 5 and Apex dropping the GPU Clock down to around 1800mhz or so seems to fix that problem. I know it sucks lowering them but it really does not impact the games and atleast you can play them than having them crash after a few mins, that's what I have to do with my "5700xt 50th anniversary edition", but it sounds like alot of people are having the same problem with the other cards so i would give that a shot and hopes it will do the trick. And ALWAYS to make sure you reinstall you AMD CHIP SET drivers after using DDU to remove you Vid drivers or games that worked before the DDU will have problems. Hopes this helps

0 Kudos
ejsmith123
Journeyman III
Journeyman III

Re: WattMan Settings "restored due to unexpected error" on every reboot

UPDATE---

Installing the newer 19.7.4 driver seems to have resolved the issue I was having.

0 Kudos
ejsmith123
Journeyman III
Journeyman III

Re: WattMan Settings "restored due to unexpected error" on every reboot

Disregard previous update..... crashed again today while sitting idle (19.7.4 driver)

Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Sun 8/4/2019 4:07:47 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\080419-10078-01.dmp
This was probably caused by the following module: atikmpag.sys (0xFFFFF80479800578)
Bugcheck code: 0x116 (0xFFFFAA0FC8983010, 0xFFFFF80479800578, 0xFFFFFFFFC0000001, 0x3)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\System32\DriverStore\FileRepository\u0345211.inf_amd64_49271d51ee135faa\B345171\atikmpag.sys
product: AMD driver
company: Advanced Micro Devices, Inc.
description: AMD multi-vendor Miniport Driver
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. VIDEO_TDR_ERROR



On Sun 8/4/2019 4:07:47 PM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: atikmpag.sys (0xFFFFF80479800578)
Bugcheck code: 0x116 (0xFFFFAA0FC8983010, 0xFFFFF80479800578, 0xFFFFFFFFC0000001, 0x3)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\System32\DriverStore\FileRepository\u0345211.inf_amd64_49271d51ee135faa\B345171\atikmpag.sys
product: AMD driver
company: Advanced Micro Devices, Inc.
description: AMD multi-vendor Miniport Driver
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. VIDEO_TDR_ERROR

0 Kudos