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chandan
Journeyman III
Journeyman III

washed out display

as soon as I plug the external monitor through the HDMI port all the colours of my laptop as well as the external monitor get washed out. i tried changing the pixel format only to find that that there is no such option. please help me. i have updated all my drivers in case just for your information.

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6 Replies
benman2785
Grandmaster
Grandmaster

Re: washed out display

hey

pixel format is in: settings - display (and then scroll down)

do you mirror your screen or add a new display?

PC: R7 2700X @4.1GHz + RX 580 4G (1500MHz/2000MHz CL16) + 32G DDR4-3200CL14 + 144hz 1ms FS P + 75hz 1ms FS
Laptop: R5 2500U @30W + RX 560X (1400MHz/1500MHz) + 16G DDR4-2400CL16 + 120Hz 3ms FS
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chandan
Journeyman III
Journeyman III

Re: washed out display

I extend my display....in the amd settings there is no option of pixel format for the main display. I use a zephyrus g14 with nvidea GTX 1650 just for your information...how can I stop it into selecting the RGB limited format??? Please help.

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benman2785
Grandmaster
Grandmaster

Re: washed out display

are you sure that your APU give the signal to both screens?

sound more like its your Nvidia dGPU ;)

PC: R7 2700X @4.1GHz + RX 580 4G (1500MHz/2000MHz CL16) + 32G DDR4-3200CL14 + 144hz 1ms FS P + 75hz 1ms FS
Laptop: R5 2500U @30W + RX 560X (1400MHz/1500MHz) + 16G DDR4-2400CL16 + 120Hz 3ms FS
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chandan
Journeyman III
Journeyman III

Re: washed out display

I have tried to switch off my DGPU but still, the problem continues.

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benman2785
Grandmaster
Grandmaster

Re: washed out display

did you switched it off in DeviceManager? or in BIOS?

can you make a photo of the problem - and show me AMD and Nvidia driver tabs?
also Windows settings Tab?

did you tried using colour-profiles in "Colour Management"?

 

PC: R7 2700X @4.1GHz + RX 580 4G (1500MHz/2000MHz CL16) + 32G DDR4-3200CL14 + 144hz 1ms FS P + 75hz 1ms FS
Laptop: R5 2500U @30W + RX 560X (1400MHz/1500MHz) + 16G DDR4-2400CL16 + 120Hz 3ms FS
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chandan
Journeyman III
Journeyman III

Re: washed out display

hey thanks for helping me. i happy to tell you that the problem has somehow automatically stopped happening and now both the displays are running fine. i uninstalled the amd settings software and everything is running fine now. thanks again.

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