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memin1857
Journeyman III

W6150M seen as R9 M385

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When I download Radeon Pro Software Enterprise HP Mobile for HP Zbook 17 G3 (FirePro W6150M) the GPU is identified as Radeon R9 M385. Is there a way to fix this?

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fsadough
Staff
Staff

Re: W6150M seen as R9 M385

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I checked the 17.Q3 driver and it does not contain any consumer board driver (Radeon R9 M385).

AMD FirePro W6150M1002664680103C80D6

You might have tried the option AUTODECT DRIVER and the consumer driver got installed first and then you tried to install 17.Q3 on top of it. Or you did not do clean uninstall.

Try to do a clean uninstall using DDU

View solution in original post

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10 Replies
fsadough
Staff
Staff

Re: W6150M seen as R9 M385

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What is your OS and where did you download the driver from?

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memin1857
Journeyman III

Re: W6150M seen as R9 M385

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OS is Windows 10 1709. I downloaded the driver from support.amd.com by selecting notebook drivers hp zbook 17 g3 firepro w6150m. (The drivers at hp website is old)

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fsadough
Staff
Staff

Re: W6150M seen as R9 M385

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I don't follow. Which drivers are you looking at? Drivers on AMD site are from 2015 and HP from 2017

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memin1857
Journeyman III

Re: W6150M seen as R9 M385

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No, drivers on AMD site are from 7/27/2017 (version 17.Q3 23.20.15025.1004)

https://support.amd.com/en-us/download/workstation/mobile/previous/detail?oem=HP&os=Windows%2010%20-...

From support.amd.com click find your driver, select notebook graphics, select mobility firepro series, select hp zbook 17 g3 (firepro W6150M), select Windows 10 64 bit and you get the above page. The driver works properly, it is just the FirePro W6150M is identified as Radeon R9 M385.

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fsadough
Staff
Staff

Re: W6150M seen as R9 M385

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You are right. I was looking at HP Zbook 17. I will check

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fsadough
Staff
Staff

Re: W6150M seen as R9 M385

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Can you provide me with the DEV ID of the GPU? You can get that from device manager.

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memin1857
Journeyman III

Re: W6150M seen as R9 M385

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VEN 1002 DEV 6646 SUBSYS 80D6103C

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fsadough
Staff
Staff

Re: W6150M seen as R9 M385

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Please stand by, it is being investigated

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fsadough
Staff
Staff

Re: W6150M seen as R9 M385

Jump to solution

I checked the 17.Q3 driver and it does not contain any consumer board driver (Radeon R9 M385).

AMD FirePro W6150M1002664680103C80D6

You might have tried the option AUTODECT DRIVER and the consumer driver got installed first and then you tried to install 17.Q3 on top of it. Or you did not do clean uninstall.

Try to do a clean uninstall using DDU

View solution in original post

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