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Journeyman III

Video player uses the Integrated graphics instead of the GPU in laptop

  • AMD Graphics Card
    • AMD Radeon R6 M340DX
  • Laptop System
    • ASUS, X555D
  • Operating System
    • Windows 10 64bit
  • Driver version installed
    • 18.5.1(18.10.16-180516a-328911C-RadeonSoftwareAdrenalin)
  • Display Devices
    • 15''6' laptop display
  • Motherboard + Bios Revision
    • Make and model; e.g. Asus P8P67 Deluxe Bios Version 6643
    • APU AMD A-10-8700 Radeon R6
  • RAM
    • 8GB (6.9 Available, 1.1 used by the Integrated graphics)

I am trying to play .mp4 and .mkv videos in my laptop, but it is having problems and they are not reproducing in a smooth way.

i checked the gpu usage and it was not using the gpu instead it was using the cpu,

in the AMD Radeon setings my video players are blocked and set to energy saving and using the master (AMD Radeon R6 Graphics) which is an A-10 APU.

i am trying to either set the video players to use the GPU (AMD Radeon R6 M340DX) to  or set the GPU as the Master and disable the integrated graphics

The bios doesn't have an option to change the graphics hardware