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Graphics Cards

rawprawn
Adept I
‎05-15-2019 01:04 AM

Vega 56 Hard Crash Gaming (not in powersave)

So far I have tried 3 vega 56 cards. The first two I managed to exchange as they were having graphical glitches. The 3rd card (MSI Vega 56 Air Boost OC) hard crashes on games. The Taco (red led on card) goes to full it gets some coil whine it runs for 2 - 5 min then shuts the PC down (only during gaming). It's a new PC so all components apart from the PSU were sent back for testing with PCG and tested fine. The card even went back to MSI for further testing and came back as testing ok. I have purchased 3 new PSUs in an attempt to get it working 650,750 and 850 platinum rated PSUs. I have completely cleaned the drive and reloaded Windows, updated all drivers and BIOS and still having problems. I'm also using separate power cables for the GPU .
To make it interesting when I put the card in powersave mode in Wattman it will run BF5, Resident Evil 2 and Overwatch no problems. If I take it out of powersave mode and put it to default (balanced) I have issues. However, even in Powersave mode it will still hard crash on some games like Tom Clancey The Division 2 and Insurgency. 
The card is stock not running any OC other than the one it comes with. The PC runs all games without issue with my old 290x installed.
AMD 2600
MSI B450 Pro Carbon
Corsair HX 850
Any Suggestions?
4 Replies
hakz
Journeyman III
‎05-15-2019 12:46 PM

Hello, first sorry for my poor english,

I've the same issue with the same graphic card and a lot of people has it too ( people withe the gigabyte one too )

I tried everything i could, UC/OC, all drivers, different psu 700w 80+, all settings and i still keep crashing randomly.

Temp (hotspot) are ok, everything seems fine. And the card keep crashing.

There is so much people having this issue that i guess its drivers related, or at least i hope.

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rawprawn
In response to hakz
Adept I
‎05-15-2019 05:06 PM

Is yours hard crashing i.e does the power go off? Also how can the store and MSI test the card and it is fine?

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hakz
In response to rawprawn
Journeyman III
‎05-16-2019 07:11 AM

Yup the graphic card power goes off, no more red light + black screen + fan at max speed.

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bitcrusher
In response to hakz
Journeyman III
‎06-23-2019 05:32 PM

I am having this exact same issue. System crashes at random (gaming or general use) shortly after Gigabyte Vega 56 installation. (MSI Z77A-G43, i5 3570k, 750w PSU) Drivers are up to date and everything. All monitors go black, system is unresponsive, and GPU fans hit max speed.

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