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blaqq
Adept I

vega 56 BSOD(blackscreen of death) system freeze crash

Have had my PC for over a year now and the recent month it has started to crash into BSOD when i play games. Its not game limited and does this on all games, more info below. The crash is a permanent black screen and all the GPU-tach LED diods on the graphics card light up solid solid glow and get stuck there and i cant even turn on or off capslock-numlock etc forcing me to hard reset. The BSOD appears all from 1 second into game actual gameplay, or 2-5 min.. I can never play without BSOD for more than 5 minutes.

What i have been able to do is play The Division 2 with FPS limiter set to 80, without crashes.

Mass effect 3 FPS limit set to 60 fps without crashes
And Final fantasy XIV online FPS limit set to 50fps without crashes

My Display is a ASUS 165hz freesync monitor connected with 2m display port 1.2 cable

My PSU is a Corsair rm1000x
CPU ryzen 1600
Kingston 2666mhz memory
Gygabyte AX370 gaming k3 motherboard
GPU msi reference vega 56
SAmsung EVO 970 NVMe Harddrive

Both my CPU and GPU are water cooled with 240 rad and 360 rad with dual pumps.

Furmark or 3dmarks show no errors , it all passes
GPU and CPU temps never go above 50c respectively (70c hotspot for GPU)

windows Reliability report show no errors, except unexpected shutdown error due to manual hard reset after crashing into BSOD.

I have tried with freesync on/off. I have tried with enhanced sync on/off. Change color depth. Different windows PnP monitor refresh rates. Safe mode DDU driver removal and installing Different AMD radaeon drivers, tried all drivers from 18.5.1 to 19.4.2. I have tried windows 7, but i use Windows 10. I have tried rolling back Windows 10 updates. I have tried different bios settings. I have tried changing GPU clocks,and voltages. Same for CPU and RAM.. I have tried increasing pagefile. Nothing works.. I have also tried changing my GPU bios to different vega 56 bioses, and also vega 64 bioses.

All that has worked so faar is decreasing FPS target limit untill a set point where BSOD's dont appear anymore.

My DXDIAG
dxdiag190417 - Pastebin.com 

My MS info

msinfo3.txt - Pastebin.com 

I can safely assume that this issue is isolated to the FPS. Having no limit crashes, having a high limit crashes, lowering the limit depending on game stops the BSOD crashing..

I do NOT think that this is a power delivery issue as i can run Furmark and 3dmark without BSOD crashes and have a total system powerdraw over 500 watt (300watt gpu) with powerlimit on GPU set to 150%+ and GPU voltage at 1.2volt and 1750mhz and HBM voltage at 1.1volt and 1150mhz; and the tempratures stablize at around 55c and 80c hotspot after 1hour furmark at these clocks.

There seems only to be an issue related to the Frames per second. How do i fix this?

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8 Replies
blaqq
Adept I

Re: vega 56 BSOD(blackscreen of death) system freeze crash

I would like to add that i have now tried Destiny 2 and the game runs without any crashes or errors even without FPS limiter. The FPS can range all from 100fps to 400fps without any crashes.. However still Final Fantasy XIV crashes when its over 50fps..

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constantinevi
Adept II

Re: vega 56 BSOD(blackscreen of death) system freeze crash

You said your PC started to crash into BSOD recent month, which means it won't before. In this situation, we can consider that it would be a driver problem and this issue happen after updating driver. What do you think?

 

Another thing is that you talk about BSOD, do you get a BSOD error code and dump message?

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blaqq
Adept I

Re: vega 56 BSOD(blackscreen of death) system freeze crash

I have tried around 10 different driver versions. I have even tried the

bundled graphics drivers in AMD chipset driver pack. I do have a Gigabyte

AX370 motherboard(ryzen cpu).

I do not get crash errors or crash reports. I have checked in both msinfo

and dxdiag. O have not tried "whocrashed" app since i seem to have solved

this issue by applying FPS limiter ingame. But in destiny 2 i do not have

to have fps limiter, the system dosnt BSOD even if i have 300+fps in menus.

However a wierd thing i do notice is that my FPS is the same if i run a

game with all low graphics or all highest graphics settings. I do have 100+

fps in Destiny 2, the division 2 etc during gameplay, but it does like stay

in the 80-120fps range nomatter what graphics setting. I do have a 165hz

monitor.

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constantinevi
Adept II

Re: vega 56 BSOD(blackscreen of death) system freeze crash

It's very strange. I think test your Vega at other PC would be a quick way to verify if the problem caused by VGA card. And you need to get another Vega56 to verify your PC setting.

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blaqq
Adept I

Re: vega 56 BSOD(blackscreen of death) system freeze crash

I guess you're right. At the moment it feels like the VGA card as the GPU

tach maxxes out and the half a second before BSOD i hear the card flip out

a coilwhine, almost as if it pushed a infinte amout of FPS for a 0.1 sec

and give BSOD with full GPUtach. However i do not know the technicalities

for this, could it be a motherboard/cpu/or ram issue that sends faulty code

to the GPU? I have no idea.. but i gues i have to try out your theory.

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blaqq
Adept I

Re: vega 56 BSOD(blackscreen of death) system freeze crash

I have yet not borrowed another Vega card to try it out. But i am starting to wonder if its the motherboard causing this issue. Even with FPS limiter - the BSODs are back. It BSOD on every game now. 

I have tried memtest = no errors

I have tried harddrive test with hdtune = no errors on my NVME.

I have tried furmark and heavens benchmark = no errors.

But when i play games it crashes, around 5 minutes in. I do not have overheating issues, system is way below 70c

I do not have any crash dumps or any dumps at all. I have checked in msinfo and i have checked in "whocrashed"

When the computer BSOD the system freezes totaly and i cant even change numlock or capslock on my keyboard. So i guess the system cant even create a dump file. 

Could it be motherboard? Or cpu?

Computer never crashes on anything else than games

Oh i have also tried changing my ram slots from 2-4 TO 1-3, and now when i set my previous clocks the system restarts 5 times and boots into windows @ base mem clocks. However, the pc still BSOD at games with default settings.

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blaqq
Adept I

Re: vega 56 BSOD(blackscreen of death) system freeze crash

Ok.. this is so wierd..

I have previously tried to reinstall windows 10 a several times.. 

But now i had a proper rage reinstall, i went to my hoarded external backup drive and found a windows 10 installation copy from 2017.. Installed it.. Before plugin in internet i disabled windows update from "services".. and now.. 

 I have no FPS limit.. No BSOD.. No lag..

Previously.. in games i had hard FPS dips and stutters on open fields. My graphics settings despite being set to LOW or ULTRA or 600x480 or 1920x1080, had the SAME fps.. 

Now i have different FPS depending on settings..

And i have stable 100+ on open fields instead of below 30 with latest windows 10...


WINDOWS 10 released 2017 FTW lol

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bmwcmw
Journeyman III

Re: vega 56 BSOD(blackscreen of death) system freeze crash

Same issue here with the MSI Vega 56 Air Boost.

Not sure if it depends on games, but it does impact a lot of games by freezing the PC during gaming.

Waiting for the second RMA. MSI found nothing during the first lol.

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