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dim1990
Adept I

the screen turns black

1) i have new pc one monthI made it piece by piece piece.

2) my problem is : when I play a game , the screen turns black(mention that he does it on 2 screens that I put to the test)
the computer looks like it's closed, but Fan, GPU work, and I have to press the button restart to open again.

and on the screen he says there is no signal

XFX Radeon RX 590 8GB FatBoy

LG 24GL600F-B

Adata XPG SX8200 Pro 512GB

Asrock B450M-Pro4

Corsair TX-M Series TX550M

AMD Ryzen 5 1600 AF Box

G.Skill Aegis 16GB DDR4-3000MHz

4 Replies

Is your Motherboard on the latest bios? If not install it.

Did you install the latest chipset driver? If not install it.

Once you have the above done,

In windows settings,  gaming disable all the Windows gaming functions. This won't hurt a single game doing this. 

Power Options - set to "High Performance"

Disable Windows 10 "Fast Startup" Google how. 

Download 20.5.1 driver if you don't have it already.

Install the 20.5.1 driver with clean install option.

Once rebooted go into Radeon Settings / Wattman / Power Limit Slider, and slide it all the way to its maximum. Should be +50

If you at this point still have problems with certain games, disable overlays for that game. 

If that does not help report back here. 

You may wish at that time to talk with the support department for you GPUs maker.

You may also open a support ticket with AMD: https://www.amd.com/en/support/contact-email-form 

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Motherboard is the latest bios 3.9.   

i have the latest chipset driver .

i have driver  20.4.2 graphics card now , I had the problem and 20.5.1

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locust0311
Journeyman III

What screen resolution are you running at? Your issue sounds similar to the one I'm having and posted about yesterday. It only happens when I run at 4K. If I run at 1080p things work fine.

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1920 x 1080, 144ghz , freesync off , 1 ms  on ,  50 black stabilizer , response time fast.

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