cancel
Showing results for 
Search instead for 
Did you mean: 

Graphics

kitfox
Journeyman III

Still need help to install drivers that won't install

So still need to figure out how to install video drivers that won't install.  What do I do here? Even when I download what is supposed to be the EXACT driver for my card..the stupid AMD software STILL FORCED AUTO-DETECT and detects the wrong card.

I admit it..I screwed up..I'll never ever buy AMD again..EVER..but for now I'm stuck with this piece of crap.

PLEASE...How do I get the drivers to install correctly when they absolutely refuse to identify my card directly and even downloading the supposed "direct" drivers for my card..it still auto detects like it should NOT.

Anyone from AMD that designed this hunk of crap care to chime in? Anyone? Care to own up to your faulty creation? God I hate AMD. Total crap.

0 Likes
5 Replies
ScotchFury
Challenger

Re: Still need help to install drivers that won't install

What video card do you actually have..?

First thing would be follow the AMD driver removal guide to make sure all incorrect or broken files are removed.. 

Then reinstall the driver using the latest non beta directly from the AMD web site and not Asus or Gigabyte etc..

https://www.amd.com/en/support/kb/faq/gpu-601 

0 Likes
caleb_cruze
Adept II

Re: Still need help to install drivers that won't install

1. Run Hardware and Devices troubleshooter
Right-click Start
Select Control Panel
Go to View by the option on the top right corner
Click the drop-down arrow and select Large icons
Click Troubleshooting
Click View all option on the left pane
Click Hardware and Devices
Click Advanced
Click Run as Administrator
Click Next


2. Run DISM tool
Click Start
In the search field box, type CMD
Click Command Prompt in the search results list and type the following:

  • Dism /Online /Cleanup-Image /ScanHealth
  • Dism /Online /Cleanup-Image /RestoreHealth

Hope this helps.

0 Likes
kitfox
Journeyman III

Re: Still need help to install drivers that won't install

That did not work as it said I do not have admin privileges....in linux this is easy to fix but how is this done in Winbloze?

0 Likes
kingfish
MVP

Re: Still need help to install drivers that won't install

Important Note for Laptop and All-In-One (AIO) PCs 
AMD recommends OEM-provided drivers which are customized and validated for their system-specific features and optimizations.
If you experience issues using the Radeon™ Software Adrenalin driver package downloaded from AMD.com, please install the OEM-provided drivers for full support and compatibility.

NO DRIVER WILL INSTALL UNLESS WINDOWS 10 IS FULLY UPDATED TO THE LATEST VERSION.

https://www.dell.com/support/home/en-us/product-support/product/precision-m4800-workstation/drivers

 

Screenshot_1.png

NO DRIVER WILL INSTALL UNLESS WINDOWS 10 IS FULLY UPDATED TO THE LATEST VERSION.

https://www.dell.com/support/home/en-us/product-support/product/precision-m4800-workstation/drivers

0 Likes