Good afternoon,
I have this card for less than a year now and since i bought it i have instability issues and completely restart of computer while gaming. For a month or bit more when i bought the card the system was ok sometimes maybe i had some black/green screens. After some time i upgraded the latest drivers and shutting down problem started. After trying all sort of things i eventually gave up cause i thought the card was faulty. Then i don't know how but it was fine again for some days but later again after updating to the latest driver shut down then restart problem came back.
Issues:
Black Screen, Green Screen while alt tabing or starting games and complete computer shut down then restarting.
What I've tried:
Updating to the latest driver
Revert back to oldest drivers
Used AMD removal driver software then update again to latest driver
Updating BIOS
Format Windows
Used DDU in safe mode then update to latest drivers
Tried messing with tuning/fans/power limit
Used furmark and OCCT both pass no shut downs
Monitor generally temps CPU,GPU, mobo when shut downs occur
Swapping pci slot
Memory diagnostics/ remove modules and as well swap slots
Used different power connections like 1x8pin and 2x6pin
Send the card to the tech department where i bought it, the technician told me nothing is wrong with the gpu. He tried benchmarks, put it in another system and test it for several days.
My system:
OS: Win 10
PSU: CORSAIR CX SERIES CX750M ATX - 750W 80 PLUS BRONZE CERTIFIED MODULAR
Mobo: ASRock B360M Pro4 Retail/BIOS Version: P3.10
Processor: Intel(R) Core(TM) i5-8500 CPU @ 3.00GHz
RAM: PATRIOT PVE416G240C5KRD VIPER ELITE SERIES 16GB (2X8GB) DDR4 2400MHZ DUAL KIT RED
Disk1: SSD WESTERN DIGITAL WDS250G2B0B 250GB BLUE 3D NAND M.2 2280 SATA 3
Disk2: HDD SEAGATE ST1000DM010 BARRACUDA 1TB SATA3
GPU: VGA SAPPHIRE NITRO+ RADEON RX580 UEFI 8GB GDDR5 PCI-E RETAIL
Games while playing computer shuts down and restarts:
The elders scrolls online, No mans sky, Black Desert online, Destiny 2, The Sims 4
Games that I can play without crashes:
Pulsar, Empyrion, Neverwinter, Guild Wars 2, Lotro
Lastly i have to say that playing The elders scrolls Online and The sims 4 with Intel onboard graphics never shut down my pc when i didn't have the RX 580.
Sorry for the long post :( If anyone can help I would appreciate it.
